Bugcrowd

Technical Delivery Manager 2 (Technical Engagement Manager 2)

Remote - US

Sponsorship not specified$85k-$106kDetected 21 days ago

Penetration TestingCommunicationCollaborationProblem SolvingAdaptability

About the role

As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption.
You'll serve as a trusted advisor on technical aspects of Bugcrowd's platform and security delivery models, helping customers configure and operationalize their security programs.
Conduct technical program reviews, kickoff meetings, and walkthroughs with customers and internal stakeholders

Customer Engagement and Support
Collaborate closely with the Customer Relationship Managers and sales teams to align technical delivery with customer expectations.
Partner with Line of Business Owners, Product, Engineering and Operations team to relay customer feedback and advocate for feature enhancements
Support continuous improvement of delivery processes to drive consistency, quality and scalability.
Maintain deep expertise in Bugcrowd's platform capabilities, bug bounty program models, and pentesting methodologies.

4+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services.
Deep knowledge of pentest, bug-bounty and red-team methodologies.
Ability to work collaboratively in a cross functional environment.
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Must be able to remain in a stationary position 50% of the time

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best.
Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.
The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current base range for the position is: $85,120 - $106,400.
At Bugcrowd, we understand that diversity in the workplace is vital to a company's success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history.

musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists-you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds.
We value the perspectives and experiences people from underrepresented backgrounds bring.
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd.
It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law.
Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Applicants with conviction histories will not be excluded from consideration to the extent required by law.
Any personal data you submit in connection with your application will be processed in compliance with
Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability Disclosure, Red team and pentest programs for new and existing customers.

Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals.
In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations.

This listing is sourced directly from Bugcrowd's careers page and normalized into a canonical job model.