Citi Trends
Client Service Officer - C11 - TORONTO
TORONTO, Ontario, Canada · Full-time
Sponsorship not specified$77k-$108kDetected 1 day ago
Data AnalysisCommunicationProblem Solving
> stay_score
odds of building a lasting career here
35Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
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About the role
- Deals with most problems independently and has some latitude to solve complex problems.
- Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family.
Responsibilities
- Deliver wealth management services to Citi Private Bank clients with guidance from the Banker teams.
- Manage and execute client transactions with respect to business and individual banking, credit and investment products.
- Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.
- Proactively arrange and participate in client visits and perform service quality check-in calls to clients.
- Obtain banker/client appointments to build upon existing or establish new relationships.
- Identify and document new business opportunities for referral to banker or product specialist.
- Perform responsibilities through proficient use Citi applications.
Requirements
- Applies analytical thinking and knowledge of data analysis tools and methodologies.
Compensation
- $77k-$108k
Equal opportunity
- View Citi's EEO Policy Statement and the Know Your Rights poster.
- If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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This listing is sourced directly from Citi Trends's careers page and normalized into a canonical job model.