Exeter Finance
Specialty Manager
Irving, TX
Sponsorship not specified$59k-$81kDetected 1 day ago
ExcelLeadershipCommunicationAdaptabilityMicrosoft Office
About the role
- The Specialty Manager will be responsible for the oversight, leadership and process management of the Specialty Team and functions.
- The review, exception detection and communication is facilitated by the Specialty Manager on accounts that are identified with State Call Handling Restrictions.
- Staffing assessment and allocation for proper coverage for all Specialty Call Handling
Responsibilities
- Communicate Call Miner and State Call Restricted exceptions as well as collaborate and assist other departments across the organization, as needed.
- Manage, Direct and Assign volume within Specialty processes for appropriate handling within established SLA and in accordance with any applicable Federal and State requirements
- Can effectively collaborate with peers and leadership
- By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Requirements
- College degree or equivalent work experience
- Six (6)+ years of experience
- Knowledge of Cease/Desist, Deceased and Specialty State process, regulations, requirements and structure
- General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).
- Working knowledge of Microsoft Office Suite, including Excel and Word.
Nice to have
- Experience in compliance requirements, regulations and processes preferred
Skills
- Established verbal and written communication skills.
- skill set, experience, qualifications and other job-related reasons.
Compensation
- Individual compensation packages are based on various factors unique to each candidate including
Benefits
- Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Company info
- At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase.
Equal opportunity
- Exeter Finance LLC is an Equal Opportunity Employer.
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This listing is sourced directly from Exeter Finance's careers page and normalized into a canonical job model.