Team Outsider

Team Outsider

Waynesboro: Guest Services Team Lead

Waynesboro, VA

Sponsorship not specifiedDetected 7 days ago
ExpressLeadershipCommunicationProblem Solving

About the role

  • You'll supervise and mentor a team of guest service professionals, ensuring every guest interaction is seamless, welcoming, and memorable.
  • Guest-Centric Approach: Greet guests with a smile, address their needs with attentiveness and respect, and ensure a smooth and enjoyable experience for all.
  • Handle with Care: Follow procedures for reservations, store sales, and cash handling, ensuring accuracy and efficiency.

Responsibilities

  • Lead the Team: Supervise and mentor our Guest Services Team Members, fostering a positive and collaborative work environment.

Requirements

  • Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
  • Must be able to hear and speak clearly, and communicate comprehensively.
  • Must be able to bend, stoop, kneel, crouch, climb, and stand 80% of the time.
  • Leadership Skills: Proven experience in leading and motivating a team.
  • Ability to think on your feet and resolve guest issues effectively.

Skills

  • Communication Superstar: Excellent communication and interpersonal skills, both in person and on the phone.
  • Problem-Solving Prowess: Ability to think on your feet and resolve guest issues effectively.
  • Organized and Efficient: Detail-oriented and capable of managing multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, both in person and on the phone.

Benefits

  • Keep it Organized: Manage inventory stock counts and ensure the front office and store area are clean and well-maintained.
  • We're always growing, learning, and ready to drive change.
  • We strive to leave the biggest positive impact on the communities where we operate.

Company info

  • We put our team first: We believe that the most important hospitality we extend is to our team members.
  • The way we treat one another sets the tone for how we treat everyone.
  • We make them say "WOW!": We are determined to "WOW!" our team members, guests, communities, and our partners with every interaction.
  • We appreciate that our team members and guests have many options for where to spend their time.
  • We are committed to exemplifying that they've made the right decision.
  • We do more with less and will do everything it takes to overcome a challenge.
  • We are in the constant pursuit of excellence..
Apply directly at Team Outsider →Create a free account for alerts like thisView Team Outsider immigration profile

This listing is sourced directly from Team Outsider's careers page and normalized into a canonical job model.