Gigaml
Forward Deployed Engineer I/II
San Francisco · Mid
Sponsorship not specifiedDetected 40 days ago
PythonReactCI/CDAgentic AI
About the role
- We're seeking an Agent Engineer to join our San Francisco team.
Responsibilities
- Assisting customer engagements from start to end: run discovery calls & demos, build/maintain world class agents, participate in customer calls, and serve as the primary PoC in a fast-paced environment.
- Gritty: Capable of working long productive hours, customer focused, very high attention to detail, and obsession to deliver high-quality work.
- Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter.
- run discovery calls & demos, build/maintain world class agents, participate in customer calls, and serve as the primary PoC in a fast-paced environment.
- Capable of working long productive hours, customer focused, very high attention to detail, and obsession to deliver high-quality work.
Requirements
- ability to context switch constantly and rapidly
Nice to have
- 1+ years of experience
- computer science, analytics, or consultant background strongly preferred.
Benefits
- Competitive base + bonus + equity
- Dinner stipend
- $500/month wellness & commuter benefit (gym, fitness classes, mental health)
- Medical, dental, and vision coverage
- Entrepreneurial: Preference for candidates with aspirations who want to be founders or leaders
Company info
- You'll serve as a technical interface between Giga and our customers, building and deploying sophisticated solutions.
- Own the full agent development life cycle: build and prototype quickly, set up CI/CD, monitor live usage, iterate to targets, debug live issues, communicate with customers, and document best practices to speed up future projects.
- Close the feedback loop with product & platform: capture unmet needs, prototype new features, contribute directly to the codebase, and collaborate with core teams to strengthen the platform for all customers.
- Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.
- build and prototype quickly, set up CI/CD, monitor live usage, iterate to targets, debug live issues, communicate with customers, and document best practices to speed up future projects.
Equal opportunity
- Giga is an equal opportunity employer.
This listing is sourced directly from Gigaml's careers page and normalized into a canonical job model.