Ringcentral

Ringcentral

Senior Director, AI & SI Alliances

Belmont, California · Director · Full-time

Sponsorship not specifiedDetected 30 days ago
AWSGCPAzureLLMsRAGAgentic AIAI OrchestrationProduct ManagementProduct StrategySalesforceBusiness DevelopmentCustomer SuccessCadenceCommunicationMentoring

About the role

  • It's not everyday that you consider starting a new career.
  • We're RingCentral, and we're happy that someone as talented as you is considering this role.
  • RingSense AI is our proprietary AI solution.

Responsibilities

  • a Senior Director, AI & SI Alliances to own and scale our AI technology and systems integrator partner ecosystem end-to-end.
  • executive relations, business development, offer strategy, go-to-market execution, partner interlock and QBRs, co-marketing, field enablement, co-sell, and joint customer success.
  • You will be RingCentral's most senior voice in the AI and SI community - shaping how we jointly sell, build, and deliver the future of AI-native CX/EX.
  • Own SVP/C-level relationships across all strategic AI technology partners (LLM providers, hyperscalers, AI platform vendors) and Global/Regional SIs; serve as RingCentral's principal executive contact across the AI & SI ecosystem.
  • Design and lead a structured engagement cadence - QBRs, exec sponsor meetings, steering committees, joint innovation councils - and negotiate strategic tier designations that convert into co-sell priority and mutual investment.
  • Lead cross-functional interlock (Product, Engineering, Sales, Marketing, Finance, Legal, CS) to ensure partnerships are resourced, integrated into roadmap, and tracked against committed outcomes; chair working groups and QBRs with partners.
  • Establish joint pipeline governance, funnel tracking, and revenue attribution; champion joint customer success outcomes to drive adoption, expand at-risk accounts, and build referenceable AI-powered implementations.
  • Lead and develop the AI & SI Alliances team; serve as RingCentral's internal AI and SI ecosystem SME, educating the exec team and product roadmap on ecosystem dynamics and partnership priorities.
  • It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
  • Free legal services that provide legal advice, document creation and estate planning

Requirements

  • Bachelor's degree or equivalent military and/or work experience
  • Prior employment at a leading AI platform company (OpenAI, Anthropic, Google DeepMind, AWS AI, Microsoft Azure AI, Salesforce Einstein) or a major SI (Accenture, Deloitte, PwC, Capgemini, Infosys, Wipro, KPMG, EY) in a technology alliance or BD role.
  • Direct experience building an SI alliance program - including partner tiers, deal registration, co-delivery standards, and joint GTM investment - at a SaaS or CX technology company.
  • Working familiarity with agentic AI frameworks, RAG architectures, or LLM orchestration as applied to enterprise CX/EX - sufficient to engage credibly with technical and product stakeholders at AI partner organizations.
  • Experience securing strategic partner designations and GTM investment from hyperscalers (AWS, Google Cloud, Microsoft Azure) in the context of CCaaS or CX workloads.
  • Track record closing enterprise co-sell opportunities sourced through or accelerated by AI or SI partners, with clear revenue attribution and documented outcomes.

Compensation

  • First, a little about us, we're a $2.6 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies.

Benefits

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • Voluntary supplemental health coverage and life insurance
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Employee bonus referral program
  • Employee 1:1 coaching, perks and discounts program
  • may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more!
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • If you are hired in California, the compensation range for this position is between $305,000 and $370,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.

Company info

  • We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.

Equal opportunity

  • equal opportunity employer that truly values diversity.

Visa & Work Authorization

  • Design and lead a structured engagement cadence — QBRs, exec sponsor meetings, steering committees, joint innovation councils — and negotiate strategic tier designations that convert into co-sell priority and mutual in
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This listing is sourced directly from Ringcentral's careers page and normalized into a canonical job model.