Markel

Senior Director, Construction Casualty Claims

Richmond, VA, USA · Director · Full-time

No sponsorship$159k-$218kDetected 56 days ago

BudgetingExcelLeadershipCommunicationProblem SolvingMicrosoft OfficeActuarial ScienceUnderwriting

About the role

If you're looking for a place where you can make a meaningful difference, you've found it.
This leader oversees a team of claims managers and examiners, driving disciplined reserving, consistent claim quality, and proactive resolution strategies across bodily injury, property damage, and construction defect exposures.
The Senior Director is empowered to make loss decisions, guide complex coverage strategies, and translate organizational priorities into actionable outcomes across teams.

Identify and escalate significant exposure trends and individual claims to senior leadership and key business partners
Lead, develop, and evaluate a team of claims managers and examiners, fostering a high-performance, accountable culture
Partner cross-functionally with Underwriting, Product, and Actuarial to influence portfolio performance and risk outcomes
Support operational management, including reporting, budgeting, expense management, and resource planning
Travel as needed to support team engagement, business initiatives, and industry presence- 25%
Effective leadership and talent development capabilities, with a focus on building high-performing teams
Customer-focused, collaborative approach with the ability to build trusted relationships across the organization
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

Bachelor's degree required
Active claims adjuster license (or ability to obtain) required
10+ years of construction casualty claims experience, including bodily injury, property damage, and construction defect
Proven leadership experience managing managers or leading complex claims teams
Excellent communication and executive presence, with the ability to influence senior stakeholders

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
The national average salary range for the Senior Director, Claims is $158,720 - $218,240 with 55% incentive.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Provide strategic oversight and direction on construction casualty claims, including coverage analysis, reserving, and resolution strategy

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information.
Frequently, the scammer will reach out to individuals who have posted their resume online.
These "job offers" include convincing offer letters and frequently ask for confidential personal information.

This listing is sourced directly from Markel's careers page and normalized into a canonical job model.