Productboard
Senior Forward Deployed Engineer
San Francisco, USA · Senior
Sponsorship not specified$133k-$176kDetected 57 days ago
JavaScriptPythonGitAzureDevOpsRESTSparkAgentic AIProduct ManagementProduct StrategyJiraSalesforceSalesCustomer SuccessZendeskLeadershipCommunicationPublic Speaking
About the role
- Productboard is looking for an experienced Senior Forward Deployed Engineer (FDE) to join our Go-To-Market team.
- This is the evolution of our Sales Engineer function - reimagined for engineers who want to do more than demo software.
- As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself.
Responsibilities
- Co-build the solution with the customer to secure the technical win - designing configurations, validating integrations, and proving value in their environment.
- Hand off cleanly to AI Success with full context so they can drive org-wide adoption without starting from scratch.
- You will shape the architecture that makes AI agents effective, define the workflows that make them reliable, and build the evaluation systems that make them trustworthy.
- Deliver high-impact presentations, demos, and solution briefings that tell Productboard's differentiated story and connect capabilities directly to the customer's strategic problems - not a feature walkthrough.
- Own all technical aspects of the sales cycle: scoping and running PoCs in live environments, wiring up integrations, responding to RFPs, validating API and architecture fit, and identifying expansion opportunities at existing accounts.
- Develop and deliver thought leadership content with Marketing - talks, live demos, and session formats that showcase the core platform and Spark in real-world contexts.
- Implementation & Activation Strategic accounts: Co-build the solution with the customer to secure the technical win - designing configurations, validating integrations, and proving value in their environment.
- Scale accounts: Own activation end-to-end.
Requirements
- Your ability to speak the language of product strategy, prioritization, and AI-driven PM workflows is what makes these engagements land.
- About you 6+ years in a Sales Engineering, Solutions Engineering, or Forward Deployed Engineering role at a B2B SaaS company.
- Hands-on experience with Productboard Spark or similar AI product agents is a strong plus.
Skills
- Access from day one.
- Every employee and leader gets the best tools available - Cursor, Claude Code, Codex, and more.
- AI Champions across teams.
- Dedicated AI days.
- Every six weeks, all teams get focused time to ship real features using AI tools and push boundaries.
Compensation
- The expected base pay range for this position in the San Francisco area is $ 133,100 - $176,400.
Benefits
- Comfort presenting to senior audiences - panels, executive dinners, or conference stages - and representing a company's technical vision publicly.
- In addition to the base pay, this role is eligible for a 25% Variable Component, competitive equity awards, and benefits.
- Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions.
- Hybrid Schedule Mon/Tues/Thurs In Office 🍀 Mental Wellness Program to support your well-being and self-care
Company info
- You'll engage at the executive level, represent us on global stages, and be the person both customers and internal teams rely on when it matters most.
- We are investing deeply to make AI part of our foundation.
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This listing is sourced directly from Productboard's careers page and normalized into a canonical job model.