Ardmore Roderick

Call Center Rep

Chicago, IL, United States · Part-time

Sponsorship not specifiedDetected 2360 days ago

CRMCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft OfficeSharePoint

About the role

Recommended skills Call Center Call Center Operations Call Center Rep Customer Service Customer Service Rep High Volume Cente All your information will be kept confidential according to EEO guidelines.

Document corrective measures and provide instructions as needed to internal business areas to ensure prompt resolution and response to customer inquiries.

Bachelor's degree.
If no degree, high school graduate or GED and 3 years' experience in a customer service solutions oriented environment.
Experience operating in a Windows and Microsoft Office environment required.
students currently pursuing a college degree will be considered

Hotel/Hospitality
Telecommunications
Knowledge of databases (i.e. SharePoint, Business Objects, and Access) is preferred.
Bilingual in Spanish
Superior verbal and written communication skills.
Excellent discretion and judgment skills.
Excellent probing and problem solving skills.
Excellent time-management skills.

Support and be committed to the mission, vision and values of the company by delivering seamless, energetic and innovative service solutions to increase stakeholder satisfaction and retain customers.

At Ardmore Roderick, our values are demonstrated through our employees.
We are dedicated to enhancing our client's business by providing professional engineering design, construction and program management services through strong leadership, hands-on involvement and a personalized approach.
Identify and obtain information and records from customers, members, providers and/or employer groups to correct/update information, claims and membership records when necessary.

This listing is sourced directly from Ardmore Roderick's careers page and normalized into a canonical job model.