Astronomer

Astronomer

Customer Reliability Engineer (Airflow)

Remote (United States) · Full-time

Sponsorship not specified$125k-$130kDetected 50 days ago
PythonDistributed SystemsSQLPostgreSQLSnowflakeRedshiftDatabricksAWSGCPAzureDockerKubernetesDevOpsAirflowdbtData EngineeringCRMCustomer SupportCommunicationProblem SolvingMentoring

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • As an Airflow Reliability Engineer on the Customer Reliability Engineering (CRE) team at Astronomer, you will have the opportunity to become an Apache Airflow expert, learning directly from leaders of the Airflow project.
  • You'll provide Apache Airflow expertise directly to customers to help them make the best possible use of our managed Airflow service.
  • Nearly every ticket you will work requires an intersection of strong technical knowledge and customer empathy to understand what the customer needs and how to get them there.

Responsibilities

  • CRE is Astronomer's support team.

Requirements

  • 4 years of experience with Python
  • Data Engineering background
  • 1 year of experience in Airflow administration and DAG creation
  • Experience with Kubernetes/Docker/Containers
  • Experience working with a distributed system with any major cloud provider (AWS, GCP, Azure)
  • Problem-solving and troubleshooting abilities
  • Ability to work well with autonomy and independence
  • Strong written and verbal communication for connecting with our customers over our ticketing system and through Zoom
  • Experience mentoring junior team members
  • Contributions to open-source projects
  • Customer Support experience

Compensation

  • The estimated total compensation for this role ranges from $125,000 - $130,000 based on leveling and geography, along with an equity component and a comprehensive benefits package.

Benefits

  • Help maintain 24x7 coverage through a specified 6-hour pager period during your work day.

Company info

  • Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®.
  • Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications.
  • Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data.
  • To learn more, visit www.astronomer.io http://www.astronomer.io.
  • Solve challenging Airflow problems for our customers. From optimizing configuration to identifying world-first Airflow bugs, you'll see it all here.
  • Because our customers are sophisticated organizations who need and expect high levels of expertise to help them keep mission critical uses of Apache Airflow working consistently, we look a little different from most support teams.
  • Own the customer experience, working directly with customers to prioritize and solve issues, meet SLAs, and provide "white glove" guidance on the path to production.
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This listing is sourced directly from Astronomer's careers page and normalized into a canonical job model.