Augment CXM
Engineering Team Lead
San Francisco, CA, United States
Sponsorship not specifiedDetected 2379 days ago
JavaScriptPythonReactHTMLCSSAgileResearchMentoring
About the role
- Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network.
- Our client base consists of some of the most well-known brands in the world and we've proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.
- And an unlimited vacation policy keeps everyone fresh. - A nimble, energetic 15-person team with an open and collaborative culture.
Responsibilities
- Lead the implementation of our flagship product, Insights.
- This technology ensures that our clients deliver a fantastic customer experience every time.
Requirements
- Experience leading, or playing a critical role in product development for 5 + years, ideally in startup/SaaS environments.
- Strong proficiency in Python, or very similar leading back end technologies
- Experience mentoring other talented engineers
- Bachelor in Computer Science or similar experience
Nice to have
- Experience with standard practices like Scrum/Kanban, TDD are a plus
Benefits
- Employee Wellness and Wellbeing is a top priority at Augment.
- Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.
- HSA savings options and a 401k program help employees plan for the future.
- And an unlimited vacation policy keeps everyone fresh.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
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This listing is sourced directly from Augment CXM's careers page and normalized into a canonical job model.