Steno
Director of Partnerships, Litigation Support
Remote (United States) · Director
Sponsorship not specified$110k-$130kDetected 54 days ago
HubSpotCRMAccount ManagementCustomer SuccessZendeskLeadershipCommunication
About the role
- Built for builders - You'll identify gaps in the client experience and fix them, designing scalable playbooks that set the foundation for a growing team.
- Real complexity, real impact - Navigate court filing, service of process, multi-market client needs, and a fast-moving product environment where no two days look the same.
Responsibilities
- Ground-floor leadership opportunity - You'll be the first dedicated Director of Partnerships on the Lit Support team, setting the tone, building the playbook, and growing a team around you.
- Build and lead a team - Grow, mentor, and shape a high-performing partnerships function with real autonomy and visibility across the org.
- Why the Lit Support Team at Steno Is Different You own the client relationship - From onboarding to escalation resolution, you're the person clients and internal teammates count on to get things done.
- Cross-functional and high-visibility - Partner closely with Sales, Operations, and the Lit Support team to ensure everyone is aligned and moving in the same direction.
Requirements
- You have 5+ years of experience in the legal or litigation support industry, with a focus on customer success, account management, or client services.
- You have hands-on expertise with court filing and service of process - and can speak to attorneys about these services with authority.
Compensation
- $110k-$130k
Benefits
- Invests in you - Premium Medical, Dental, & Vision Coverage - options for you and your family, with 100% of premiums covered for some plans - well above industry benchmarks.
- Competitive Total Comp $110,000-$130,000 (including quarterly bonus) - with real growth potential as you make your mark and build something meaningful.
- Director of Partnerships, Litigation Support (Remote) Competitive Compensation + Premium Medical, Dental & Vision Coverage Why You Should Choose Steno Wins together - Stock options included.
- Remote-first - with flexible PTO, home office setup, wellness benefits, and a culture that rewards results and supports balance.
Company info
- Constantly innovates with technology at our core - We are a modern organization solving real problems in an industry that needs a revolutionary approach.
This listing is sourced directly from Steno's careers page and normalized into a canonical job model.