Fried Frank Business Services Opportunities

Fried Frank Business Services Opportunities

Director of Knowledge Innovation

New York, New York, United States · Director

Sponsorship not specified$275k-$375kDetected 40 days ago
LLMsM&AProcess ImprovementPerformance ManagementResearchLeadershipCommunicationCollaborationMentoring

About the role

  • Directly oversee and mentor the firm's team of Knowledge Innovation Counsels and Attorneys (KICs/KIAs), setting strategic direction and annual goals, conducting performance reviews, and supporting professional development.
  • Establish innovation advisory committees in the major practice areas to establish priorities, oversee initiatives and evaluate new solutions.
  • Work closely with Research and Intelligence who will run the day-to-day KM operations of carrying out the knowledge architecture strategy.

Responsibilities

  • Lead the design and deployment of AI-powered and technology-enabled solutions tailored to the specific needs of each major practice area, partnering with KICs/KIAs and practice group leaders to identify high-value use cases, scope solutions, and manage end-to-end implementation.
  • Design and lead a comprehensive AI and knowledge innovation training program for attorneys and staff at all levels, developing tailored curricula for each major practice area to ensure effective and responsible use of AI tools in day-to-day legal work.
  • Drive firm-wide adoption through targeted change management strategies - including demonstrations, office hours, written guidance, and feedback loops - fostering a culture of innovation and continuous improvement with respect to technology and knowledge practices.
  • Design and oversee the firm's knowledge architecture - including the structure, taxonomy, and governance of knowledge assets, precedent libraries, and practice-specific databases - establishing firm-wide standards for knowledge creation, curation, tagging, and retrieval.
  • Develop, implement, and continuously refine firm-wide AI policies, usage guidelines, and governance frameworks for the responsible and effective use of AI tools in legal practice, serving as a subject matter expert on AI capabilities, risks, and best practices.
  • The Director of Knowledge Innovation has firm-wide lead responsibility for the design, development, and deployment of knowledge innovation programs and AI-driven solutions across all practice areas.
  • We are firmly committed to pro bono service and social justice, building on a proud legacy in civil rights.
  • We welcome passionate, driven individuals to join us, and be part of a team where you'll be supported, inspired and empowered to build an exceptional career.

Requirements

  • Demonstrated ability to translate complex technology concepts into practical, attorney-facing solutions
  • and the ability to work under pressure managing relationships with a demanding, high-performing attorney clientele.
  • Education: J.D. required
  • Substantive practice experience as an attorney at a large law firm (BigLaw experience required), with meaningful exposure to one or more of the firm's major practice areas, combined with a demonstrated track record of leading technology or AI initiatives at a law firm, legal department, or legal technology organization.
  • 5+ years in a knowledge management, legal technology, innovation, or practice support role at an AmLaw 100/200 firm or equivalent, with director-level or senior leadership experience preferred, including proven experience designing AI-powered solutions, leading workflow redesign projects, managing teams of legal and knowledge professionals, and developing AI training programs for legal audiences.
  • Skills & Abilities:
  • Deep understanding of AI tools and platforms as applied to legal practice - including large language models, generative AI, contract analysis, and workflow automation - combined with a strong grasp of AI governance, risk management, and the ethical considerations of AI use in legal services.
  • excellent written and verbal communication skills with the ability to present to diverse audiences from associates to senior partners
  • and proven ability to build trust and credibility with practicing attorneys.
  • Strong familiarity with the dominant and emerging legal technology landscape and the ability to exercise sound business judgment, make well-reasoned independent decisions, and use data to measure program effectiveness and drive strategy.
  • Demonstrated ability to lead and develop a distributed team

Nice to have

  • Experience documenting and mapping "as is" and "to be" processes, including defining ROI for process improvement initiatives.

Compensation

  • Directly oversee and mentor the firm's team of Knowledge Innovation Counsels and Attorneys (KICs/KIAs), setting strategic direction and annual goals, conducting performance reviews, and supporting professional development.

Benefits

  • Our culture is grounded in our core values - excellence, integrity and collaboration - and is designed to foster continuous learning, meaningful mentorship, and lasting professional growth.

Company info

  • At Fried Frank, we're a community of 800 lawyers and 500 business services professionals across New York, Washington, DC, London, Frankfurt, and Brussels.
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