eBay

eBay

CRM Analytics Manager

San Jose

Sponsorship not specified$170k-$228kDetected 21 days ago
PythonSQLDatabricksMachine LearningSparkData EngineeringData ScienceA/B TestingAccessibilityCRMForecastingExperimental DesignCommunicationMentoring

About the role

  • In this highly visible role, you will define measurement strategies, shape AI-powered decisioning capabilities, and influence CRM investments across buyer, seller, and company-wide initiatives.
  • Your work will directly impact how customers experience eBay by advancing personalization, experimentation, and automation while improving customer lifetime value.

Responsibilities

  • Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
  • The team partners closely with Marketing, Product, Data Science, Engineering, and AI teams to design, measure, and optimize CRM programs that deepen engagement, strengthen loyalty, and accelerate growth.
  • This role sits at the intersection of Analytics, AI, Product Innovation, Marketing, and Customer Growth, with broad cross-functional exposure and the opportunity to help build an inclusive, high-performing analytics culture.

Nice to have

  • Advanced proficiency in SQL and Python for large-scale analysis, modeling, automation, and analytics engineering, ideally within modern data platforms and version-controlled environments.

Compensation

  • Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
  • $170,400 - $227,500
  • The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
  • If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Benefits

  • Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Company info

  • At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells.
  • Our platform empowers millions of buyers and sellers in more than 190 markets around the world.
  • Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day.
  • We're in this together, sustaining the future of our customers, our company, and our planet.

Equal opportunity

  • eBay is an equal opportunity employer.
  • If you have a need that requires accommodation, please contact us at talent@ebay.com.
  • We will make every effort to respond to your request for accommodation as soon as possible.

Visa & Work Authorization

  • Remote roles are not eligible for U.S. visa sponsorship.

This listing is sourced directly from eBay's careers page and normalized into a canonical job model.