Kastle Systems International
Founder's Office
San Francisco · Exec
Sponsorship not specifiedDetected 76 days ago
Project ManagementStakeholder ManagementBudgetingExcelVendor ManagementOnboardingCustomer SuccessCadenceLeadershipCommunication
About the role
- You'll sit in the Founder's Office and act as force-multiplier to the CEO and leadership team.
- This is not a coordination role - this is an execution role.
Responsibilities
- Own the CEO's operating cadence: weekly priorities, KR tracking, meeting hygiene, decision logs, follow-ups.
- Turn leadership conversations into action: write crisp memos, capture decisions, assign owners, drive closure.
- Build lightweight systems: dashboards, templates, playbooks, and operating routines that scale.
- Drive 0→1 initiatives: customer onboarding plans, KPI frameworks, pricing analyses, process redesigns.
- Support enterprise deal execution: proposal/SOW hygiene, pricing models, redline coordination, mutual action plans.
- Create customer-ready artifacts: exec updates, ROI/KPI reporting, launch comms, rollout plans.
- Own the details on high-stakes timelines: dependencies, risk flags, escalation paths.
- Maintain discipline around change management: what changed, why, who approved, what the rollout plan is.
- Partner with Finance/BizOps on budgeting, vendor management, and operational metrics as needed.
Requirements
- Fast learner: you can ramp quickly in complex, regulated domains.
Nice to have
- 3-7 years experience in a demanding environment: startup ops, consulting, banking/fintech ops, product ops, investment/strategy, or founder-led roles.
Skills
- Project management (real execution, not just status updates)
- Exceptional written and verbal communication
- Analytical ability (Excel/Sheets, basic modeling, KPI design)
- Stakeholder management (execs and ICs, internal and external)
- Operational rigor (process, documentation, follow-through)
Company info
- Kastle is building AI operating system for consumer lending, starting with mortgage.
- We work with some of America's largest mortgage lenders, helping them scale their contact center and compliance operations using AI-driven voice agents.
- Backed by Y Combinator, Commerce Ventures, and executives from Snapdocs, Google, and WePay, we are redefining lending with AI.
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