Petco
Operations Leader
1192 - Chula Vista, CA, USA
Sponsorship not specified$19k-$29kDetected 35 days ago
LeadershipCommunicationProblem Solving
About the role
- Want to help pets live their best lives?
- We're proud to be where the pets go and where the pet people go.
- Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. - Pet First - Protect & Empower.
Responsibilities
- Promote a safe, welcoming environment for pets, pet parents, and partners.
- Deliver friendly, knowledgeable, and solution-oriented service to every customer.
- Support and supervise store partners, helping maintain productivity and positive morale.
- Assist with training new partners and reinforcing best practices on the sales floor.
- Help maintain a clean, organized, and visually appealing store environment.
- Support daily store operations including sales, task execution, and recovery.
- Support sales initiatives and promotions to help achieve store goals.
- Provide guidance and direction to partners during assigned shifts.
Requirements
- Ability to multitask and thrive in a fast-paced environment.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
- A limited amount of travel may be required for training, meetings, or community engagement.
- Experience & Skills
- Strong leadership, problem-solving, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Basic math skills and experience handling cash and transactions.
- Reliable, responsible, and detail oriented.
- Essential Functions & Work Environment
- This role is primarily performed in a Pet Care Center retail environment. The Key Holder is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
- Majority of work is conducted indoors
- however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
- The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
Nice to have
- Previous retail experience required
- key holder or supervisory experience preferred.
Compensation
- If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Benefits
- Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.
- Maintain merchandise presentation and in-stock conditions to Petco standards.
This listing is sourced directly from Petco's careers page and normalized into a canonical job model.