One80 Intermediaries

One80 Intermediaries

Application Support Specialist

Sparks, MD · Mid

Sponsorship not specified$65k-$88kDetected 5 days ago
SQLRESTData EngineeringJiraConfluenceSalesforceCRMCommunicationCollaboration

About the role

  • This role focuses on monitoring and maintaining existing integrations, supporting data, and assisting with basic system administration tasks.
  • Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939.
  • Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Responsibilities

  • Integration Support & Maintenance
  • Build, monitor, support, and troubleshoot system integrations
  • Support STFP and API-based integrations (REST), including issue triage and basic troubleshooting.
  • Implement routine fixes, minor enhancements, and support performance improvements under guidance.
  • Support data ingestion and validation processes within the software application or data transfer.
  • Create custom reports or write SQL queries (joins, filters, basic CTEs) to validate data and troubleshoot issues.
  • System Administration Support
  • Manage user access requests, including account setup, roles, and permissions.
  • Support basic configuration updates and data maintenance activities.
  • Perform initial root-cause analysis and escalate more complex issues as needed.

Requirements

  • 2-4 years of experience in integration or application support.
  • Working knowledge of SQL (joins, filtering, basic transformations).
  • Exposure to and experience in configuring and managing a Policy Administration System.
  • Strong troubleshooting and communication skills and ability to work independently.
  • Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.
  • Required
  • Exposure to integration tools such as Boomi, MuleSoft, Workato, or similar (hands-on or support experience).
  • Preferred
  • Basic understanding of APIs (REST, authentication concepts).
  • Exposure to data warehouse concepts (ETL/ELT, fact/dimension tables).
  • Tools & Technologies
  • Boomi (or similar iPaaS - support level)
  • Salesforce, Origami, Vertafore, Guidewire
  • SQL / Data Warehouse tools

Nice to have

  • Experience in insurance or regulated industries is a plus.

Compensation

  • $64,800 - $88,000 Annual
  • The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Benefits

  • Help monitor system health and escalate platform issues to senior team members.

Company info

  • With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey.

This listing is sourced directly from One80 Intermediaries's careers page and normalized into a canonical job model.