hssv
Community Services Associate (Part-time)
Milpitas, California · Part-time
Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunicationCollaborationPublic SpeakingMicrosoft Office
About the role
- At the beginning of each animal's story at HSSV, there is a Community Service Associate working with the people who have found stray animals, need to surrender a pet, lost a pet, need to euthanize a pet, have a spay/neuter/vaccine or medical appointment.
- This role also entails working with fosters, Pet Pantry and mobile clinic clients, and just about everything in between.
- The Community Services Associate is a customer-centric role that is highly collaborative, requiring exceptional customer service skills.
Responsibilities
- Process incoming requests for pet support from beginning to end and assist with distributing food to pet owners.
Requirements
- Experience in customer service environment required
- Ability to comfortably work and interact with a variety of animals such as domestic pets
- Ability to handle animals safely and humanely and frequently lift and carry animal transfer cages weighing up to 40lbs.
- Ability to lift and transport bags of food or donations weighing up to 40lbs.
- Ability to travel, as needed for HSSV needs.
Nice to have
- veterinary or animal related setting a plus.
- Fluent in Spanish, Vietnamese, or Chinese a plus.
Company info
- Solicit donations from customers and maintain incoming monies and accuracy of the cash register including closing procedures.
This listing is sourced directly from hssv's careers page and normalized into a canonical job model.