Aspentech
Customer Success Manager
Houston
Sponsorship not specifiedDetected 5 days ago
SalesCustomer SuccessCommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card intent detected
AspenTech Corporation obtained a prevailing wage determination for Architectural and Engineering Managers in Houston, TEXAS on 2026-06-29. No matching green-card filing appears in our data yet. The determination expires in 21 days (2026-09-26), and a green-card filing must follow before then or the employer starts over.
Files H-1B transfers
2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 11 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We are looking for a passionate and experienced individual able to help a portfolio of customers achieve their business objectives by leveraging our solutions.
- This person will achieve this by creating trusted relationships, providing technology, governance and adoption insights and industry thought leadership.
- Customer Success Managers must align our success with customer business initiatives by possessing an unrivaled sense of autonomy, ownership, and dedication to helping each customer increase their level of maturity in key business processes.
Responsibilities
- Owns the customer experience, journey (adoption and value capture) and renewal results for your assigned accounts.
- Build and nurture key decision makers, influencers and senior management relationships across top accounts to solidify our partnership and commitment to the customer while penetrating the account deeper.
- Collaborates with internal implementation consultants, sales account managers, and renewal representatives to develop and execute account plans, and initiate renewal and expansion opportunities to generate new revenue.
- Ability to effectively facilitate and lead cross-functional teams and resources; manage both with and without organization authority.
- Delivers product insight and strategy advice for sales enablement, communication, and training initiatives.
Requirements
- A verifiable track record of consistently meeting and exceeding revenue goals or business objectives.
- Experience with managing multi-million-dollar portfolios.
Nice to have
- Focus on customer intimacy.
- Acts as a trusted advisor throughout the entire lifecycle of a customer account following the initial sale through successful adoption and ultimately renewal with growth.
- Ensure our solutions are understood that results in an increase in customer adoption and customer satisfaction.
- conceive and execute risk mitigation plans by utilizing all available AspenTech resources.
- Responsible for nurturing assigned account base into long term strategic partnerships while increasing customer usage and adoption of solutions.
- Bachelor's Degree in Chemical Engineering or similar Science / Engineering degree is required.
- Experience working in process industries, Upstream or Refining is required.
- Experience in Refining planning processes is preferred.
Company info
- Deliver business impact and innovation to a customer's business by truly understanding our customers' key business issues and opportunities.
- Understands the customers' business environment, challenges and opportunities, and aligns AspenTech's initiatives with the customers' initiatives, ultimately, aligning AspenTech's success to the customers' business initiatives.
- Work as part of the team to develop strategies for scale and growth.
- Uncovers and mitigates any risk that threatens your customers' growth, satisfaction, or renewal; conceive and execute risk mitigation plans by utilizing all available AspenTech resources.
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This listing is sourced directly from Aspentech's careers page and normalized into a canonical job model.