DISA

DISA

Data Entry Specialist, Transportation Services

Brockville, ON

Sponsorship not specifiedDetected 5 days ago
ExcelCustomer SupportCommunicationMicrosoft Office

About the role

  • The Transportation Representat ive is responsible for providing electronic manifest (ACE/ACI) services to clients by accurately preparing and submitting manifests to U.S. Customs and Border Protection (CBP) and the Canada Border Services Agency (CBSA).
  • The position monitors manifest activity, resolves issues, and communicates effectively with clients and customs brokers to ensure timely processing.
  • This position requires the flexibility to work evenings, after-hours, weekends, and other assigned shifts.

Responsibilities

  • Manage and track ACE/ACI activity and follow up on any issues that arise.
  • Examine documents, anticipate common errors, and correct them before entering data.
  • Perform clerical duties such as word processing, maintaining filing and record systems, faxing, and photocopying.
  • Maintain spreadsheets and update them as needed.
  • Handle incoming calls and manage a high volume of daily inquiries.
  • Perform other duties as assigned.
  • Perform specimen collections including urine, oral‑fluid, and breath collections based on client requirements.

Requirements

  • Strong written and verbal communication skills with the ability to interact professionally with clients, customs brokers, and internal teams.

Skills

  • High School Diploma or Canadian Adult Education Credential (CAEC) required.
  • Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.
  • Demonstrated ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced environment.
  • Obtain DOT Urine Specimen Collector certification after 3 months of employment.
  • Obtain DOT EBT (Evidential Breath Testing) certification after 3 months of employment.
  • Key Skills & Experiences:

Compensation

  • Pay may also vary based on geographic location in accordance with our compensation practices.

Benefits

  • Sick leave: As per provincial legislation.
  • Other benefits: Additional company benefits may be provided and will be discussed during the hiring process.
  • Shifts rotate within the operating hours of 8:30 a.m. to 11:00 p.m. Weekend and holiday coverage is required as part of the rotation.
  • While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Company info

  • DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500.
  • With 1,600+ team members across 30+ locations, we've delivered innovative solutions since 1986 and process more than 20 million orders each year.
  • As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture.
  • Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement.
  • Identify issues within trip and fuel records that may affect the accuracy of data used for a company's tax return.

This listing is sourced directly from DISA's careers page and normalized into a canonical job model.