Valon Tech

Senior Product Manager, Product Infrastructure

New York · Senior

Sponsorship not specifiedDetected 291 days ago

Agentic AIProduct ManagementLeadershipCollaboration

About the role

You'll join the core Platform & Infrastructure product org.
While many infrastructure teams operate behind the scenes, ours sits at an intersection.
Because of that, you'll balance deep technical rigor with customer empathy.

Define and own the roadmap for one or more core infrastructure domains (such as notification platform, documents platform, user management, etc.)
Drive initiatives end-to-end: from ideation, discovery, scoping, to launch, adoption, and iteration.
Partner closely with engineering leadership and architects to make tradeoffs on design, performance, scale, and technical debt
we built and operate our own mortgage servicing business managing $110+ billion in loans.
This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

Write clear, structured product specs, user stories that are easy to understand, even for someone without any domain knowledge
Evangelize infrastructure best practices across the organization and influence roadmap tradeoffs
5+ years of product management (or equivalent) experience, ideally with exposure to b2b saas products, product infrastructure, and platforms

Track record of shipping infrastructure or platform features that were adopted broadly or had measurable impact
Highly structured thinker, able to write and communicate complex concepts simply
Comfortable operating with high autonomy, ambiguity, and responsibility
comfortable conducting interviews, writing journey maps, and synthesizing qualitative + quantitative inputs
Strong collaboration

competitive salary with a meaningful stake in the company via equity, and 401k plan.
NB: The base salary range reflects multiple levels.
We assess level based on a combination of past experience and interview performance

Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Generous time off: flexible paid time off, sick days, and 11 company holidays
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan.
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans.
The results speak for themselves.
We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience.
Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era.
When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations.
This team builds the foundational systems and services that serve as the backbone for features across our entire product suite.
We build systems that internal vertical teams depend on, and we also deliver features that directly touch end users (e.g. platforms, self-service tools, dashboards).

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

This listing is sourced directly from Valon Tech's careers page and normalized into a canonical job model.