Fictiv
Customer Quality Engineer
Remote - USA
Sponsorship not specifiedDetected 7 days ago
Product ManagementExcelProcess ImprovementProcurementCustomer SupportGD&TCommunicationCollaborationProblem Solving
About the role
- About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions.
- Impact for the Role As the Customer Quality Engineer you will have a significant impact on maintaining and improving customer satisfaction on our major programs.
Responsibilities
- Help us continue to build a world-class organization that values the contributions of all of our teammates
Requirements
- Ability to evaluate customer requirements and standards and convert them into executables
Nice to have
- Integrate these requirements into MISUMI Americas Quality Management System
- Ensure customer-initiated supplier corrective action requests (SCARs) are responded to correctly, completely and in a timely manner
- Establish a compelling story for MISUMI Americas Quality to be an order-winning proposition not merely an order-qualifying one
- Serve as a customer advocate for quality issues, but tactfully pushing back when customer demands are unreasonable
- Bachelors degree in a technical subject (Masters preferred)
- Fluency in English (Chinese language fluency is a preferred additional skill)
- Minimum of 3 years Quality Engineering or Program Management experience in mechanical part manufacturing
- Experience working in a global organization and influencing colleagues in different timezones
Compensation
- Travel: Ability to travel up to 50% annually in the US and/or other regions globally
Benefits
- Have an 'always learning' mindset that celebrates learning, not just wins.
Company info
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
This listing is sourced directly from Fictiv's careers page and normalized into a canonical job model.