Cibc
Technical Solution Lead
Toronto, ON
Sponsorship not specifiedDetected 1 day ago
ExpressData ScienceProject ManagementSalesforceRecruitingLeadershipCommunicationProblem Solving
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We need talented, passionate professionals who are dedicated to doing what's right for our clients.
- Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
- Who you are - You're an experienced technical marketing professional.
Responsibilities
- The Marketing Activation team is focused on delivering connected, data-driven client journeys that create meaningful experiences across channels.
- You'll partner closely with Product Managers and line of business teams to shape journey requirements, assess communication channels, define targeting and offer constructs, and identify the technology and data components needed for delivery.
- Working across Technology, Data Science, Digital Platforms, Quality Assurance, and development teams, you'll create end-to-end technical roadmaps and ensure solution components are integrated effectively.
- You'll also oversee client journey builds within platforms such as Adobe Journey Optimizer and Salesforce Marketing Cloud, support pilot execution, and help guide successful releases and ongoing journey enhancements.
- Lead technical solution delivery - Partner with Product Managers, Tech Leads, Developers, and Solution Architects to define, document, and deliver end-to-end technical solutions that support new client journeys and business requirements.
- Build and implement client journeys - Oversee journey creation, tactic implementation, and data integration across marketing technology platforms, ensuring each build aligns with the overall solution design and client experience goals.
- Coordinate pilots and releases - Plan and execute business pilots for new journeys by developing test cases, coordinating user communications, gathering feedback, and supporting issue resolution to enable successful launches and releases.
- Monitor and optimize performance - Track in-market journeys, analyze reports and dashboards, identify issues that may impact client experience or key performance indicators, and recommend improvements based on results and insights.
- Drive stakeholder alignment - Act as a central point of contact across partner teams, communicate progress and dependencies clearly, and help ensure delivery stays on track across upstream and downstream workstreams.
- Strengthen project discipline - Support risk and issue management, quality assurance, and documentation practices by maintaining accurate project materials and contributing to continuous improvement within Technology Operations project management practices.
Requirements
- You bring strong experience in technical solution delivery, project coordination, and omnichannel marketing execution, with a solid understanding of marketing technology and data-driven client journeys.
- You can translate business requirements into clear technical needs and work confidently across technology, data, digital, and quality assurance teams to move initiatives forward.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Compensation
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing
Company info
- At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
- At CIBC we enable the work environment most optimal for you to thrive in your role.
- You bring your real self to work, and you live our values - trust, teamwork, and accountability.
This listing is sourced directly from Cibc's careers page and normalized into a canonical job model.