Lifespacecommunities
Concierge Lead
Chicago, IL
Sponsorship not specified$18k-$24kDetected 15 days ago
ComplianceCustomer SupportHIPAACommunication
About the role
- Acknowledge and greet all residents, guests and team members with utmost courtesy and urgency.
- Answer phones and other communication devices promptly and transfer messages to the appropriate party.
- Clearly communicate emergency information including fire, severe weather, missing person) to residents, guests and team members using community procedure.
Responsibilities
- With new opportunities, continued growth, and the support from your Lifespace team members, get ready to ignite your life and experience Our Space.
- Create meaningful, personalized experiences.
- We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission.
- Join our outstanding Customer Service team as our new Concierge Lead today!
- Acknowledge and greet all residents, guests and team members with utmost courtesy and urgency. Ensure visitors sign in; validate nature of their visit and notify resident or team member of the visitor.
Requirements
- High school diploma or equivalent required.
- Customer service experience required.
- Customer service experience required. A willingness to learn.
Nice to have
- Hospitality or customer service experience preferred.
Compensation
- $17.76-$24.42+ Hourly
Benefits
- Comply with HIPAA regulations surrounding handling and communication of medical and financial information.
Equal opportunity
- Equal Opportunity Employer
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This listing is sourced directly from Lifespacecommunities's careers page and normalized into a canonical job model.