Rewards Network
Senior Site Reliability Engineer (Hybrid)
Chicago, IL · Senior · Full-time
Sponsorship not specified$145k-$175kDetected 6 days ago
GitElasticsearchAWSCloud PlatformsDockerKubernetesTerraformCI/CDLinuxPrometheusGrafanaDevOpsSite Reliability EngineeringKafkaData AnalysisCybersecuritySOC OperationsIncident ResponsePipeline ManagementCommunicationCollaboration
About the role
- About Rewards Network For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs.
- This role exists to ensure reliable, secure, and scalable operations across our Kubernetes clusters, AWS environments, and observability platforms.
- You'll be joining a small, senior SRE team with broad ownership of the platforms and infrastructure that power everything Rewards Network runs on.
Responsibilities
- We encourage and strongly support workplace diversity.
- Support and improve deployment pipelines to production and staging environments, with a focus on reliability, consistency, and reducing toil.
- Troubleshoot and resolve Kubernetes cluster and application-level issues, Docker containers, and Linux-based environments to support applications and services.
- Build and improve internal tooling and automation to improve developer experience.
- Partner with development teams to address infrastructure and deployment needs, both planned and ad hoc.
- Maintain and improve AWS infrastructure using Terraform and Atlantis.
- Manage secrets and security operations with HashiCorp Vault.
- Participate in an on-call rotation to support production systems and incident response.
- Collaborate across teams to improve system observability, resilience, and automation.
- Document processes and contribute to knowledge sharing to improve engineering efficiency.
Requirements
- Proficiency in at least one non-shell programming language for building tooling and automation (we use Go).
- Experience with incident response and operational support best practices.
Skills
- Kubernetes administration and troubleshooting.
- AWS services (EC2, S3, IAM, RDS, etc.).
- Monitoring and observability tools (Grafana, Prometheus, Elasticsearch).
- Secrets management with HashiCorp Vault or similar tools.
- Linux system administration and Docker containerization.
- Additional Skills
- Familiarity with Kafka and Logstash.
- Strong communication skills to work effectively across technical and non-technical teams.
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- 5+ years of experience in Site Reliability Engineering, DevOps, or related infrastructure roles.
- Comprehensive benefits package, which includes:
- Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
Compensation
- Expected Pay Range
- $145,000 - $175,000 USD
Benefits
- Generous dining reimbursement when you dine with our restaurant clients
- Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
- Two dental plan options and a vision plan
- Flexible Spending Accounts and a pre-tax commuter benefit program
- Short Term and Long Term disability
- Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
- including flexible PTO, 11 company holidays, and parental leave.
- Leverage Grafana, Prometheus, and Elasticsearch to monitor, diagnose, and improve system health.
Company info
- This is a full-time, exempt position. The base salary range for this role in Chicago is $145,000-$175,000 annually, depending on level (mid-level or senior), as well as candidate experience, skills, and other factors. This role is also eligible for an annual bonus target of 10%, bringing total target compensation to $159,500-$192,500.
- Competitive Time Off
Equal opportunity
- Equal Opportunity Employer (EOE).
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This listing is sourced directly from Rewards Network's careers page and normalized into a canonical job model.