Take Command Health

Account Manager

Dallas, Texas

Sponsorship not specified$105k-$115kDetected 7 days ago

CRMAccount ManagementCustomer SupportCommunicationProblem SolvingMicrosoft Office

About the role

Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan.
Let's be honest-health insurance is usually a confusing, frustrating, and even emotional experience for people.
We want to fix that with a new model, great technology, and a superior user experience.

Serve as the primary point of contact for an assigned portfolio of broker partners and employer clients, building strong, long-term relationships that drive retention and growth.
Develop and execute account plans to identify upsell and expansion opportunities within existing broker and employer relationships.
Collaborate with the sales and marketing teams to support renewal strategies, re-engagement campaigns, and referral generation from existing accounts.
Provide exceptional customer service to brokers and employers, proactively addressing concerns and resolving issues to maintain high satisfaction levels.
Support and mentor junior account management team members to ensure consistent client experience and achievement of retention targets.
The kitchen is well-stocked and we've designed the space to have lots of different areas to work--lounge on the couch, stand near your colleague at a kiosk desk or hole up in one of our phone rooms!
Your primary objective will be to drive revenue growth through retention, expansion, and deepening of current partnerships, while ensuring an exceptional client experience.

Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
Proficiency in MS Office and CRM/account management software.
You may be familiar with Malcolm Gladwell's "10,000-hour rule," asserting that the key to achieving true expertise in any skill is simply a matter of practicing, albeit in the correct way, for at least 10,000 hours.
Do you have the hunger and desire to get to these 10,000 hours quicker than anyone else?
401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff!

ClassPass corporate membership with access to over 73,000 fitness and wellness options.

Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance.
We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.
We have made a great start, but we need your help to fully realize our long-term vision.

This listing is sourced directly from Take Command Health's careers page and normalized into a canonical job model.