LogicMonitor

Manager, Business Systems

Austin, TX · Vp · Full-time

Work authorization required$125k-$165kDetected 69 days ago

AgileSalesforcePerformance ManagementHRISCritical ThinkingMentoringNetSuite

About the role

Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday.
We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX.

Responsibilities

LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.
By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
LogicMonitor is looking for a talented and experienced Manager, Business Systems (BSA Practice Lead) to lead and evolve our Business Systems Analyst (BSA) practice across enterprise applications, including Salesforce, NetSuite, Workday, and related platforms.
In this role, you will define how business systems work is delivered across the organization-building a scalable operating model for intake, prioritization, and execution, while partnering closely with senior stakeholders to drive clarity, alignment, and measurable outcomes.
A key focus of this role is building a modern, high-performing BSA practice that leverages AI and automation to increase delivery efficiency, improve requirements quality, and scale impact.
You'll coach BSAs to translate business needs into clear technical solutions-and to identify where AI can be embedded into workflows to optimize decision-making and execution.
Coach BSAs to improve critical thinking, solution design, and requirement shaping (including pushing back on ambiguity and driving to root cause).
Partner with VP-level and above business leaders to align on priorities, manage expectations, and drive outcomes.
Facilitate transparent, cross-functional prioritization across competing initiatives; drive clear ownership, accountability, and decision-making.
Partner with Engineering, Architecture, and domain leads to ensure scalable solution design, quality delivery, and strong cross-team execution.

Requirements

6-7 years of experience in Business Systems, Business Analysis, or related roles.
2+ years leading and/or managing BSA (or similar) teams, including performance management and talent development.
Strong ability to translate complex business needs into clear technical requirements and system solutions across enterprise applications.
Experience identifying and applying AI and automation opportunities to improve workflows, decision-making, and/or delivery processes.

Skills

intake and request management standards
prioritization frameworks and stakeholder governance
sprint planning, execution, and delivery rituals
accelerating requirements discovery and documentation
improving prioritization and capacity decisions with better data/insights
increasing delivery efficiency through automation and repeatable patterns
embedding intelligence into workflows and system interactions
Continuously evaluate and improve processes, tooling, and metrics to increase speed, scalability, and effectiveness of the BSA function.

Compensation

packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits.
$124,950 - $165,000 USD

Benefits

For more information on our benefits, see our careers page.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company info

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
We love going to work and think you should too.
These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.
Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake.
At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references.

Equal opportunity

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Equal Opportunity Employer
equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed.

Visa & Work Authorization

At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

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This listing is sourced directly from LogicMonitor's careers page and normalized into a canonical job model.