speedwaymotors

Automotive Retail Store Associate

Tolleson, Arizona

Sponsorship not specifiedDetected 20 days ago

Customer SupportResearchLeadership

About the role

We believe strongly in our company values and live them out each day!
Accurately enter customer orders into the SOP system; process payments, returns, refunds, and exchanges while ensuring correct pricing, charges, and change.

Able to resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions and provide excellent customer service skills.
Create, process, and track loan tickets as needed; retrieve loaned products and deliver them to the Customer Experience (CX) team.
Recognize and document customer or operational trends; communicate insights to Purchasing and CX leadership and recommend process improvements as appropriate.
Support special projects and operational tasks during downtime to maintain efficiency and organization.
Maintain regular, reliable attendance and adhere to all safety and operational standards.
Perform additional duties as assigned to support business needs.
Perform other duties as assigned.

If you can embrace these values and they align with how you work, then we'd love to chat with you!
High School Diploma or GED required.
1 year experience in customer service or similar environment.
Must be able to communicate effectively both verbally and written in the English language.

Bilingual in English and Spanish.
Exposure to automotive products, vehicles, tools, or related industries (professional or personal interest) preferred.

This role is performed in a retail environment and typically involves a combination of sitting and standing while assisting customers in-store and over the phone.

This listing is sourced directly from speedwaymotors's careers page and normalized into a canonical job model.