Wynn Resorts

Wynn Resorts

Lead Valet Attendant

Everett, MA, United States

Sponsorship not specifiedDetected 9 days ago
CommunicationMicrosoft Office

About the role

  • It is the largest private single-phase development in the history of the Commonwealth.

Responsibilities

  • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. This includes working with Lead Door Person to ensure department goals and service standards are aligned.
  • Assists management with decisions regarding lane designations, signage, and overall traffic control on the Front Drive.
  • When on shift performs the primary function of writing tickets for guests and greeting guests with focus on our applicable service standards.
  • Supports management to ensure Valet Attendants are moving efficiently and with urgency when needed based on business demands
  • Follow the ingress and egress processes designed for the property.
  • Delivers and maintains a maximum level of property-wide service and satisfaction.
  • Performs any other job-related duties as assigned.
  • Team Member to successfully perform the essential functions of this job.

Requirements

  • To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • 21 years of age or above.
  • Will be required to obtain and maintain registration, or a license issued by the Massachusetts Gaming Commission.
  • Must have a valid Massachusetts driver's license.
  • Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.
  • effects changes required for improvement.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.

Nice to have

  • High school degree or equivalent preferred.
  • Minimum 3 years of experience performing valet duties preferred.
  • Knowledge of Microsoft Office a plus.
  • Outstanding organizational and interpersonal skills as well as excellent attention to detail.

Skills

  • Ability to respond to common inquiries from other employees or guests.
  • Conversational English required, second language a plus.
  • Ability to write instructions.
  • Ability to present information.
  • Mathematical Skills & Reasoning Ability:
  • Ability to compute basic mathematical calculations.
  • $26.03-$26.03
  • Coordinates with Bell & Door Persons to ensure a smooth arrival/departure experience for Valet patrons.
  • Responsible for exceeding guest expectations through positive interactive skills.

Benefits

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Maintains relevant knowledge of industry through continuing education and training.

Equal opportunity

  • Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
  • Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

This listing is sourced directly from Wynn Resorts's careers page and normalized into a canonical job model.