Camunda

Technical Account Manager

Canada

Sponsorship not specified$150k-$242kDetected 50 days ago

PythonJavaC#Distributed SystemsVector DatabasesAWSGCPAzureKubernetesComputer VisionLLMsRAGAgentic AIRecruitingCustomer SuccessWordPressCollaborationProblem Solving

About the role

At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value.
In this highly impactful role, you'll be "in the boat together" with clients from day one-navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale.
If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team.

Responsibilities

Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success.
Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders-from onboarding through ongoing operations.
Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale.
Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.
We strive to create an inclusive environment that empowers our people.

Requirements

At least 3 years experience as a Solution Architect, Technical Account Manager or a similar role.
Hands-on experience with at least one high-level programming language (Java, C#, Python, etc.) and corresponding enterprise software frameworks
Proven experience with large scale deployments on AWS, Azure, GCP or OpenShift
Familiarity with APIs, event-driven systems, microservices, IAM/security, and observability tooling
A proven aptitude for strategic thinking, innovative problem-solving, and tailoring software solutions to meet unique customer challenges and requirements.
Hands-on experience in providing advisory services to technical and business stakeholders with the ability to communicate complex concepts clearly and persuasively to diverse audiences.
Ability and/or willingness to use our product.
Strong background in architecting and deploying large distributed systems for mission-critical applications.
Kubernetes on CKAD or CKA level
Exposure to modern AI technologies such as LLMs, RAG architectures, vector databases, AI agents, MCP integrations, prompt workflows, or GenAI application frameworks.
Understanding of AI infrastructure considerations including model hosting, latency, governance, security, cost management, and production reliability.
Proven track record in building and maintaining strong, trusted relationships with technical and business stakeholders on all seniority levels.
Willingness to spend time on-site with accounts (depending on account assignments, up to ~30% during certain periods).

Skills

Relevant technical skills such as:

Compensation

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.
The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market.
Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:
United States: $150,100.00 to $242,000.00
United Kingdom: £94,200.00 to £155,000.00
Singapore: S$186,400.00 to S$279,600.00
The Live Well program launches in 2026 and scales to €1,000 annually from 2027.

Benefits

We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you're based.
Our benefits are globally designed and locally delivered where applicable.
Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!
All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law.
Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.

Company info

Team up with other TAMs in Camunda's largest and most strategic enterprise customers and become the trusted advisor for them; leading them through all stages of their Camunda adoption journey.
Advise customers on modern architecture patterns involving AI-enabled automation, orchestration of LLM-based services, retrieval pipelines, agent frameworks, MCP-enabled integrations, and scalable cloud infrastructure.
Help customers evaluate where AI tools, copilots, intelligent assistants, and autonomous workflows can create measurable value within existing business processes.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes.
"Everyone is welcome at Camunda" - it's a celebrated component of our culture.
At Camunda, we honour diverse cultures and backgrounds and are proud to be an
We are looking forward to your application!

Equal opportunity

At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer.
equal opportunity employer.

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This listing is sourced directly from Camunda's careers page and normalized into a canonical job model.