MINISO USA

Part-Time Shift Leader

Hillsboro, OR, US · Part-time

Sponsorship not specifiedDetected 1 day ago

Leadership

About the role

The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service.
This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing.
Additionally, the Shift Leader will actively promote the store's membership program to foster customer loyalty.

Essential Job Functions Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment.
Participate in store promotions and sales events to support overall business objectives.
By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences.
Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
Ability to multitask and maintain composure in a fast-paced environment.

Strong leadership, interpersonal, and conflict-resolution skills.
Basic knowledge of retail operations and POS systems.
associate degree preferred.
1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry.

Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
Education & Experience High school diploma or equivalent; associate degree preferred.

This listing is sourced directly from MINISO USA's careers page and normalized into a canonical job model.