Transact Campus

Transact Campus

AI Transformation Lead

United States

Sponsorship not specifiedDetected 8 days ago
LLMsProject ManagementCRMERPCustomer SupportLeadershipCommunicationProblem SolvingMentoring

About the role

  • Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve.
  • Our success and growth are directly attributed to our people.
  • Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development.

Responsibilities

  • embed into functions, diagnose inefficiency, design AI-enabled workflows, and hold teams accountable to adoption.
  • The AI Transformation Lead serves as the operational engine for Illumia's organization-wide AI agenda.
  • Member of the COO's AI Transformation team alongside a peer AI Transformation Lead Close working relationships with functional leaders across Sales, Marketing, Product, Engineering, Finance, HR, Customer Support, and Services Regular exposure to the Executive Leadership Team through COO reporting and cross-functional program governance
  • Own the end-to-end program management of AI transformation initiatives across all functions.
  • Work directly within functions - Sales, Marketing, Product, Engineering, Finance, HR, Customer Support, Services - to identify the highest-leverage AI applications and drive their deployment into daily workflows.
  • Drive Illumia's AI adoption to 100%, ensuring that adoption translates into measurable efficiency gains.
  • Own AI governance decisions for Illumia's AI deployments, drawing on Legal, IT Security, and functional leaders as needed to ensure deployments are secure, compliant, and fit for purpose.
  • Key Areas of Focus Drive Real Adoption - Close the gap between access and transformation by being present in functions, removing barriers, and making AI use the default, not the exception.
  • Manage with Rigor -
  • Translate Capability into Outcomes - Identify where AI creates leverage within a function, design the workflow change that captures it, and measure whether it actually happened.

Requirements

  • These functions are the fundamental job duties required for successful performance.

Benefits

  • Who we are: Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide.
  • We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

Company info

  • Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide.
  • Be a part of this exciting organization and improving the lives of people doing mission-critical work.
  • Why join our team?
  • We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.
  • What you will be doing: The AI Transformation Lead is a high-impact individual contributor and team leader reporting to the Chief Operating Officer.
  • This role sits at the intersection of operational excellence, generative AI deployment, and structured program management, responsible for moving Illumia from a company that has access to AI tools to one that is genuinely transformed by them.
  • This is a business transformation role: embed into functions, diagnose inefficiency, design AI-enabled workflows, and hold teams accountable to adoption.
  • Who you will work with: Member of the COO's AI Transformation team alongside a peer AI Transformation Lead Close working relationships with functional leaders across Sales, Marketing, Product, Engineering, Finance, HR, Customer Support, and Services Regular exposure to the Executive Leadership Team through COO reporting and cross-functional program governance Key Responsibilities and Duties: AI Program Management: Own the end-to-end program management of AI transformation initiatives across all functions.
  • This includes: Functional Embedding & Use Case Deployment: Work directly within functions - Sales, Marketing, Product, Engineering, Finance, HR, Customer Support, Services - to identify the highest-leverage AI applications and drive their deployment into daily workflows.
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