HubSpot
Senior Deliverability Operations Consultant
Remote - USA · Senior
Sponsorship not specified$96k-$144kDetected 20 days ago
SQLData AnalysisComplianceHubSpotCustomer SuccessDNSResearchLeadershipCommunicationCollaborationProblem Solving
About the role
- Success in this role requires strong cross-functional partnership, clear communication, and the ability to influence outcomes across technical and non-technical teams.
- Some roles may also be eligible for overtime pay.
- This resource will help guide how we recommend thinking about the range you see.
Responsibilities
- Partner with Product Managers and Engineers to improve deliverability-focused product experiences and operational scalability.
- Exceptional collaboration and communication skills, with the ability to build trust, influence decisions, and work effectively across Product, Engineering, Customer Success, Support, and external industry partners.
Requirements
- Significant experience working with email delivery systems, MTA infrastructure, and large-scale sending operations.
- Strong understanding of email authentication protocols including SPF, DKIM, and DMARC.
- Experience diagnosing and resolving sender reputation, blocklisting, and spam filtering issues.
- Proficiency with SQL and data analysis for monitoring, troubleshooting, and reporting.
- Strong understanding of DNS, networking fundamentals, and email infrastructure concepts.
- Experience using AI tooling such as Claude, ChatGPT or similar platforms to improve operational efficiency, research, troubleshooting, or analytical workflows.
- Experience with third-party deliverability and reputation platforms such as Google Postmaster Tools, Microsoft SNDS, Inbox Monster, Validity, Yahoo Sender Hub, and DMARCian.
- Experience collaborating cross-functionally with technical and non-technical stakeholders.
- Experience working directly with ISPs, anti-spam organizations, or email security providers.
- Experience participating in or contributing to industry communities such as M3AAWG or similar forums.
Nice to have
- North America, Eastern timezone preferred
Compensation
- We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.
- At HubSpot, we value both flexibility and connection.
- Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
- If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding.
- If you join our broader Product team, you'll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
- We are committed to supporting candidates who may need alternative arrangements
Benefits
- Explore the benefits and perks HubSpot offers to help employees grow better.
- Pay & Benefits
- The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot's bonus plan for eligible roles.
- In addition to cash compensation, some roles are eligible to participate in HubSpot's equity plan to receive restricted stock units (RSUs).
Company info
- Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART.
- These commitments shape how we work, lead, and grow.
- We're building a company where people can do their best work.
- We focus on brilliant work, not badge swipes.
- By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress.
- And we know that when our employees grow, our customers do too.
- Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
- HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service.
- HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
- At HubSpot, bold is our baseline.
- Our employees around the globe move fast, stay customer-obsessed, and win together.
- Collaborate with Customer Success, Support, and Deliverability Success teams to guide customers through technical deliverability challenges and best practices.
- Ability to communicate complex deliverability concepts clearly to customers and internal teams.
Equal opportunity
- link to HubSpot India's equal opportunity policy here.
- About HubSpot
- If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process.
- India Applicants: link to HubSpot India's equal opportunity policy here.
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This listing is sourced directly from HubSpot's careers page and normalized into a canonical job model.