Ingram Micro Inc.

Ingram Micro Inc.

Sr Account Representative - Enterprise Accounts

Scottsdale, AZ, United States of America · Senior

Sponsorship not specified$59k-$100kDetected 13 days ago
Account ManagementLead GenerationExcelCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

  • The Senior Account Representative is responsible for driving revenue growth, customer retention, and strategic account development across a portfolio of enterprise customers within the Eastern United States.
  • Serve as a trusted advisor by understanding customer business objectives and aligning appropriate technology solutions to meet their needs.

Responsibilities

  • Drive sales growth through the promotion, sale, and renewal of company products, services, and solutions within your account base.
  • Manage complex customer portfolios and provide proactive account management to drive long-term customer success.
  • Develop and execute account growth strategies focused on customer retention, expansion, and acquisition opportunities.
  • Identify, qualify, and pursue new business opportunities through prospecting, lead generation, customer engagement, and cross-functional collaboration.
  • Build and maintain strong relationships with key customer stakeholders, channel partners, field sales teams, and vendor organizations.
  • Support strategic initiatives in partnership with field sales teams while contributing to shared revenue goals and quota attainment.
  • Maintain expertise in company offerings, emerging technologies, competitive positioning, and industry trends.
  • Prepare and maintain accurate sales forecasts, pipeline reports, account plans, and activity tracking documentation.
  • Collaborate with internal departments to ensure a seamless customer experience and timely resolution of customer inquiries.

Requirements

  • This position requires strong sales acumen, technical aptitude and the ability to navigate a fast-paced, customer-focused environment.
  • Strong consultative selling skills with the ability to identify customer needs, position solutions, negotiate effectively, and close business.
  • Proficiency in Microsoft Office applications, including Excel and Word.
  • Strong collaboration skills with the ability to work effectively across sales, operations, vendor, and leadership teams.
  • Required Knowledge & Skills

Nice to have

  • Knowledge of technology products, distribution, channel sales models, and enterprise customer environments preferred.
  • High School Diploma or equivalent required
  • Bachelor's Degree preferred.

Skills

  • Utilize company tools, resources, and platforms to maximize customer engagement and operational efficiency.
  • Excellent verbal, written, and presentation communication skills.

Compensation

  • The typical base pay range for this role across the U.S. is USD $58,800.00 - $100,000.00 per year.
  • The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan.
  • Offers are made within the base pay range applicable at the time of hire.
  • New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

Company info

  • Supports enterprise customers throughout the Eastern United States.

This listing is sourced directly from Ingram Micro Inc.'s careers page and normalized into a canonical job model.