Ingram Micro Inc.
Sr Account Representative - Enterprise Accounts
Scottsdale, AZ, United States of America · Senior
Sponsorship not specified$59k-$100kDetected 13 days ago
Account ManagementLead GenerationExcelCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office
About the role
- The Senior Account Representative is responsible for driving revenue growth, customer retention, and strategic account development across a portfolio of enterprise customers within the Eastern United States.
- Serve as a trusted advisor by understanding customer business objectives and aligning appropriate technology solutions to meet their needs.
Responsibilities
- Drive sales growth through the promotion, sale, and renewal of company products, services, and solutions within your account base.
- Manage complex customer portfolios and provide proactive account management to drive long-term customer success.
- Develop and execute account growth strategies focused on customer retention, expansion, and acquisition opportunities.
- Identify, qualify, and pursue new business opportunities through prospecting, lead generation, customer engagement, and cross-functional collaboration.
- Build and maintain strong relationships with key customer stakeholders, channel partners, field sales teams, and vendor organizations.
- Support strategic initiatives in partnership with field sales teams while contributing to shared revenue goals and quota attainment.
- Maintain expertise in company offerings, emerging technologies, competitive positioning, and industry trends.
- Prepare and maintain accurate sales forecasts, pipeline reports, account plans, and activity tracking documentation.
- Collaborate with internal departments to ensure a seamless customer experience and timely resolution of customer inquiries.
Requirements
- This position requires strong sales acumen, technical aptitude and the ability to navigate a fast-paced, customer-focused environment.
- Strong consultative selling skills with the ability to identify customer needs, position solutions, negotiate effectively, and close business.
- Proficiency in Microsoft Office applications, including Excel and Word.
- Strong collaboration skills with the ability to work effectively across sales, operations, vendor, and leadership teams.
- Required Knowledge & Skills
Nice to have
- Knowledge of technology products, distribution, channel sales models, and enterprise customer environments preferred.
- High School Diploma or equivalent required
- Bachelor's Degree preferred.
Skills
- Utilize company tools, resources, and platforms to maximize customer engagement and operational efficiency.
- Excellent verbal, written, and presentation communication skills.
Compensation
- The typical base pay range for this role across the U.S. is USD $58,800.00 - $100,000.00 per year.
- The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan.
- Offers are made within the base pay range applicable at the time of hire.
- New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
Company info
- Supports enterprise customers throughout the Eastern United States.
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This listing is sourced directly from Ingram Micro Inc.'s careers page and normalized into a canonical job model.