Clasp (clasp.ai)

Partner Success Manager

Boston, Massachusetts

Sponsorship not specified$110k-$130kDetected 103 days ago

SparkAccount ManagementRecruitingHRCustomer SuccessCommunicationProblem SolvingAdaptability

About the role

Fresh off our Series B, we're entering our next phase of growth.
If you're excited about using education and technology to solve systemic problems in workforce development-and want to grow with a high-impact, high-growth team- we'd love to hear from you.
Closing If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you!

Drive Enthusiasm and Advocacy: Deliver high-energy, compelling partner engagements-using storytelling, visuals, and real impact examples to make partners excited about Clasp's creativity.
Facilitate Onboarding and Alignment: Partner with sales and implementation teams to streamline launches, ensuring clarity and consistency from pre-sale through steady state.
Lead Technical Problem-Solving and Enablement: Guide partners through onboarding, scoping, and translating requirements into actionable builds
deliver training and change management support to ensure adoption and long-term impact.
Monitor and Optimize Performance: Analyze partner metrics and feedback to identify risks and opportunities, balancing long-term strategy with responsive day-to-day support.
Collaborate Cross-Functionally: Present materials developed by internal teams with authority and context, ensuring partners see the full value of Clasp's work.
Act as a Trusted Advisor: Serve as a subject matter expert, offering training and insights to maximize the value partners derive from Clasp's services
Partner Engagement: Conduct high-impact business reviews and regular touch points to enhance partner satisfaction and expand Clasp's value
Proven problem-solving and analytical skills to identify partner challenges and risks and design effective solutions
Relationship-building and communication skills with the ability to foster trust, understanding, and alignment across diverse audiences

Experience in account management, customer success, management consulting, or other client/customer-facing role

Experience working with human resources and/or talent acquisition stakeholders
What We Give In Return
If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you!
Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide.
Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind.

The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $110,000 to $130,000 annually.
In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company.
We are committed to offering competitive compensation and benefits packages to attract and retain top talent.

Clasp is a mission-driven, venture-backed startup transforming access to education and career pathways-starting with the healthcare workforce.
By enabling employers to invest in future talent where it matters most-easing overwhelming student debt-our platform creates lasting bonds between employers and employees.
We believe that when employers have a stake in the cost of education, we can create a more sustainable, equitable, and skilled workforce.
Clasp is a Forbes Fintech 50 company, a SHRM portfolio company, and has been named by Business Insider as one of the "Top 14 Healthcare Startups to Watch in 2026" and one of the "43 Startups to Bet Your Career On in 2025."
We're not just building a fintech product-we're driving economic mobility.
If you're excited to build, grow, and make a real impact, join us.
The position will serve as both a strategic advisor and an enthusiastic champion for Clasp's employer partners.
You'll collaborate closely with Sales, Implementation, Product, Marketing, and Talent Fulfillment to ensure Clasp's creativity shines and partners see measurable impact.
This role blends deep knowledge of our creative work with inspiring communication and storytelling to build excitement, strengthen alignment, and drive long-term growth.You'll own a portfolio of partners and go beyond traditional success management-immersing yourself in the details of our work, asking probing questions about partner goals, and shaping conversations that spark expansion opportunities.

This listing is sourced directly from Clasp (clasp.ai)'s careers page and normalized into a canonical job model.