Tessera Labs

SAP Principal Delivery Architect

Remote in the U.S · Principal

Sponsorship not specifiedDetected 16 days ago

Agentic AIBrand StrategySalesforceCRMSalesSAPSupply ChainERPHRISCommunication

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About the role

For decades, enterprises have struggled with fragmented business systems, where migrations have consumed hundreds of millions of dollars, data stayed inconsistent and unreliable, and business processes slowed under manual review.
The first is that the customer sees value, stated in their terms, agreed in writing, and tracked.
The second is what makes the first durable, and it is the measure you will be held to.

Responsibilities

Own the functional and architectural direction on several concurrent engagements, including the trade-offs between what the customer asked for and what will actually create value.
Translate customer business outcomes into a solution shape the platform can deliver - and say clearly, early, when it cannot.
Hold the line between business intent and technical design, working directly with Forward Deployed Engineers, Tessera AI agents and customer architects.
Join early customer and partner conversations. Shape opportunities before they are scoped, and tell our go-to-market teams what is real and what is not.
Own adoption as a deliverable, not a hope. Make Tessera capabilities the default path for the customer's teams and retire the workarounds.
Build the customer-side advocates who carry the platform after we step back.
Feed that view into Center of Excellence capacity planning, so our people are placed where they create the most value.
You will join early customer and partner conversations, because an architect who only sees signed work designs for the problem we solved last year.

Requirements

Proven ability to orchestrate delivery teams across functional, technical and data workstreams, on several engagements at the same time, without losing control of any of them.
Proven ability to learn a new platform quickly and become the person others ask.
Excellent verbal and written business English, with strong presentation ability to both business and technical audiences.
Demonstrated experience in a distributed delivery model, with a structured daily overlap window with US-based stakeholders and strong asynchronous communication discipline.
Bachelor's degree in a related field, or equivalent practical experience.
Orchestrate the engagement team across functional, technical and data workstreams - you are the person who holds the whole picture when nobody else does.

Nice to have

Experience across more than one enterprise suite - ERP, CRM, HCM or SCM.
SAP is the entry point, not the whole picture.
Experience across more than one SAP S/4HANA transition path (Greenfield, Brownfield, Selective Data Transition).
Prior experience partnering with AI, automation or RPA tooling inside an enterprise delivery context.
Pre-sales or solution advisory experience alongside a delivery track record.
SAP Activate methodology experience across multiple full-lifecycle S/4HANA programs.
Portuguese or Spanish.
German is a plus.

Skills

Staff on evidence. Large teams are often assembled so that everything is covered by someone, which is expensive and rarely the fastest path.
Make the case, with data, when an engagement is carrying more people than the work requires - and when it is carrying too few.

Company info

Tessera is an AI-native platform for enterprise transformation.
The multi-agent platform delivers governed execution across ERP, CRM, HCM, and finance systems, cutting timelines from years to weeks and costs by more than half.
Built on deep expertise across SAP, Salesforce, Workday, and other systems of record, Tessera combines the reliability of an integrator with the speed of an AI-native platform.
Tessera was founded to change that, for SAP and every other system enterprises depend on.
The name itself - a tessera, a single tile in a mosaic - reflects our mission: unifying the disparate pieces of the enterprise into a coherent whole.
Tessera is an AI-powered, multi-agent platform that harmonizes systems and lets teams work in plain English.
We are looking for an SAP Delivery Architect to hold the solution direction across several customer engagements at the same time.
If your experience is deep configuration inside one or two process areas, this is not the role - we hire specialists for that work and you would be underused here.
If your pre-sales experience is running the demo rather than owning the solution, the same applies.
And if you prefer one engagement at a time with a clear scope agreed by someone else, you will find this uncomfortable.
We are asking for someone who is at ease holding several unfinished things at once.
Close the loop with Product: turn field findings into product input, so one fix serves many customers instead of one.
we are a software company.

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