World Labs

Shipping Carrier Relations Manager

Warwick, New York

Sponsorship not specifiedDetected 44 days ago

Outbound SalesExcelAuditingSupply ChainLogisticsLeadership

About the role

Every responsibility in this role is measured by one question: Are we leaving money on the table, and how do we know?
You will be on the floor, in the carrier contracts, in the invoices, and in the data.
Carrier contract ownership and proactive negotiation.

You will own UPS and FedEx relationships, audit every surcharge, optimize the box mix, train the shipping team, and bring proactive savings proposals to leadership before anyone has to ask.
Benchmark rates, initiate renegotiations on a defined cycle, and maintain a rolling view of contract terms, minimums, and expiration dates.
Manage all inbound and outbound pallet movements, including vendor pickups, interwarehouse transfers, and customer freight orders.

Looking For
5+ years in shipping, logistics, or supply chain management, ideally in ecommerce or distribution at scale.
Direct experience negotiating UPS and FedEx contracts and reading carrier invoices line by line.
Comfort using AI tools for invoice auditing and data analysis. We use AI heavily across the business and expect this role to lean into it.
Comfort using AI tools for invoice auditing and data analysis.
We use AI heavily across the business and expect this role to lean into it.
A track record of measurable shipping cost reduction or surcharge recovery you can walk us through in detail.
Strong Excel and data fluency, including comfort working with order and shipment data at scale.
Floor presence.
You are energized by being in the warehouse, not behind a desk.
Bias toward action.
You bring proposals before being asked.
Why This Role Matters
Shipping is one of the highest controllable costs in our business and one of the easiest places to quietly lose money.

This listing is sourced directly from World Labs's careers page and normalized into a canonical job model.