Mercury Insurance Services, LLC
People Ops Process Transformation Lead
Remote, UNAVAILABLE, US · Senior
Sponsorship not specified$101k-$204kDetected 6 days ago
Project ManagementProcess ImprovementRecruitingHRHRISAR/VRLeadershipCommunicationCollaborationProblem SolvingOrganizational Skills
Stay score
odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The successful candidate will be comfortable moving between strategy and detail:
- ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) In CA:
- Typical hiring range is $137,523 to $168,083 The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities
- Process discovery, inventory, and redesign Build and maintain an inventory of People Team processes, services, systems, owners, handoffs, pain points, volumes, risks, and performance measures.
- Lead current-state assessments, workflow mapping, service-journey reviews, and root-cause analysis across People processes.
- Design future-state processes with clear roles, decision rights, handoffs, controls, service expectations, and success measures.
- Partner with process owners and subject-matter experts to validate designs and translate broad goals into practical operating changes.
- Operational program leadership Lead cross-functional operational programs from definition through implementation, including scope, milestones, dependencies, risks, decisions, and stakeholder alignment.
- Lead pilots through implementation, including communications, training, enablement, feedback loops, and transition to the ongoing process owner.
- Documentation, adoption, and continuous improvement Create and maintain clear process documentation, standard operating procedures, playbooks, checklists, decision records, role descriptions, and knowledge resources.
Requirements
- Bachelor's degree in business, operations, organizational effectiveness, human resources, project management, or a related field
- Experience defining success measures, establishing baselines, and using data or feedback to evaluate impact.
- Experience creating high-quality operating documentation, playbooks, governance materials, or implementation collateral.
- Minimum requirement: Bachelor's degree in business, operations, organizational effectiveness, human resources, project management, or a related field
Skills
- Able to move fluidly between strategic, tactical, and operational levels.
- Highly organized, reliable, detail-oriented, and comfortable managing multiple workstreams without losing the thread.
- Strong process-mapping, prioritization, project-planning, risk-management, and change-enablement skills.
- Clear and concise writer who takes pride in practical, polished documentation.
- Demonstrated judgment, discretion, and respect for confidential People information.
- About the Company Why choose a career at Mercury?
- Please include your name, contact information, and a description of your requested accommodation in your message.
- Pay Range USD $101,167.00 - USD $204,439.00 /Yr.
Compensation
- USD $101,167.00 - USD $204,439.00 /Yr.
- Typical hiring range is $137,523 to $168,083 The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Benefits
- Coordinate work across People Operations, HR Tech, Analytics, People Business Partners, Talent Acquisition, Total Rewards, Work Design & Innovation, Finance, and other partners as appropriate.
Company info
- https://www.mercuryinsurance.com/about/careers #LI-NW1
- Perks and Benefits We offer many great benefits, including:
- Mercury is committed to working with and providing reasonable accommodations for qualified individuals with disabilities who need assistance with the application and/or employment consideration process.
- If you require an accommodation, you may contact us by sending an e-mail to recruiting@mercuryinsurance.com.
- Why choose a career at Mercury?
- At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years.
- We are one team with a common goal to help others.
- Everyone needs insurance and we can't imagine a world without it.
- Our team will encourage you to grow, make time to have fun, and work together to make great things happen.
- We embrace the strengths and values of each team member.
- We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
- We care about our people, and we mean it.
- We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
- Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-NW1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
- Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer.
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