MSX International

MSX International

Product Owner

Dearborn, MI, United States · Senior

Sponsorship not specifiedDetected 68 days ago
SQLBigQueryData ScienceData VisualizationA/B TestingProduct ManagementProduct StrategyProject ManagementAgileJiraGoogle AnalyticsCustomer SupportCommunication

About the role

  • As the Digital Product Analyst, you will be the bridge between raw digital data and actionable product strategy.

Responsibilities

  • MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
  • Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
  • We get up every day, roll up our sleeves and build a better world -- together.
  • The Customer Experience (CX) team delivers owner and user experiences that save time, improve lives, and create personal connections.
  • Partner with Product Owners to define Key Performance Indicators (KPIs) and success metrics for new and existing digital features.
  • Collaborate with engineering and product teams to ensure robust data collection by defining tagging requirements and instrumentation logic.

Requirements

  • You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to MSX International, we encourage you to apply!
  • Hands-on experience with Amplitude, Mixpanel, Heap, or Google Analytics 4 to track event-based user behavior.
  • Strong ability to move beyond "what" the data says to "why" it matters and "what" the business should do next.
  • Familiarity with JIRA, Rally, or similar Agile project management tools.
  • Excellent interpersonal skills with the ability to adapt your communication style for technical engineers and non-technical senior leadership.

Nice to have

  • Technical background with ability to quickly understand a specific domain and identify the trends and opportunities in that space.
  • Excellent analytical, interpersonal, and communication skills
  • ability to adapt communication style based on the audience.
  • Thrive in environments where there is a lot of ambiguity, and you have the opportunity to add order
  • Experience with Commercial/Fleet Operations are a plus.
  • Experience working within a Product Management framework or a "Product-Led" organization is a significant plus.
  • Product Management Perspective: Experience working within a Product Management framework or a "Product-Led" organization is a significant plus.

Skills

  • Product Analytics Tooling: Hands-on experience with Amplitude, Mixpanel, Heap, or Google Analytics 4 to track event-based user behavior.
  • Analytical Mindset: Strong ability to move beyond "what" the data says to "why" it matters and "what" the business should do next.
  • Project Management: Familiarity with JIRA, Rally, or similar Agile project management tools.
  • MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce.
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Company info

  • With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
  • We are the movers of the world and the makers of the future.
  • At MSX, we're all a part of something bigger than ourselves.
  • We strive to build lifelong relationships and turn customers into brand advocates by ensuring they are treated like family.
  • You will use data to tell the story of how customers interact with our products, identifying friction points and opportunities to improve the vehicle service journey.

This listing is sourced directly from MSX International's careers page and normalized into a canonical job model.