Whatnot
Paid Creative Ops Manager
Los Angeles, CA ยท Mid
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About the role
- ๐ Join the Future of Commerce with Whatnot!
- We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes.
- A note on background: marketing experience isn't a requirement.
Responsibilities
- A track record of building or rebuilding a system that scaled.
- You understand paid marketing metrics like CAC, ROAS, LTV, PBP, incrementality, and creative fatigue, and can design measurement frameworks where none exist.
- Work From Home Support
- All Whatnauts are expected to develop a deep understanding of our product.
- We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Requirements
- 4+ years of experience across consulting, creative operations, or strategy and operations at a high-growth consumer company.
Nice to have
- Creative performance frameworks and reporting.
- Process improvement and operating systems.
- Audit the existing creative ops infrastructure, including tagging, naming, asset libraries, brief templates, and vendor relationships.
- Production workflow ownership.
- Tooling, automation, and project coordination.
- Identify what can be automated and ship it, partnering with Data and Eng where needed.
- Cross-functional operating rhythm.
- Sit at the seam between Performance Marketing, Influencer, and in-house Creative teams.
Compensation
- Annual allowance towards Childcare
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Home office setup allowance
- Monthly allowance for wellness
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Parental Leave
- Company leave allowances run concurrently with country leave requirements which take precedence.
Company info
- As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.
- We're looking for a builder - someone who takes on ambiguous problems, scopes them from scratch, and ships end-to-end solutions.
- We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection.
This listing is sourced directly from Whatnot's careers page and normalized into a canonical job model.