Whatnot

Paid Creative Ops Manager

Los Angeles, CA

Sponsorship not specifiedDetected 42 days ago

SQLSnowflakeProject ManagementPerformance MarketingAuditingProcess ImprovementProblem Solving

About the role

🚀 Join the Future of Commerce with Whatnot!
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes.
A note on background: marketing experience isn't a requirement.

Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories.
We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy.
We move fast, stay close to our users, and focus on the work that drives the most impact.
You'll join the Marketing Strategy & Operations team and own the operational layer behind
You'll audit what exists, build a clear point of view on what needs to change, and improve the system end-to-end as paid scales globally.
A track record of building or rebuilding a system that scaled.
You understand paid marketing metrics like CAC, ROAS, LTV, PBP, incrementality, and creative fatigue, and can design measurement frameworks where none exist.
Work From Home Support
All Whatnauts are expected to develop a deep understanding of our product.
We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

4+ years of experience across consulting, creative operations, or strategy and operations at a high-growth consumer company.

Creative performance frameworks and reporting.
Process improvement and operating systems.
Audit the existing creative ops infrastructure, including tagging, naming, asset libraries, brief templates, and vendor relationships.
Production workflow ownership.
Tooling, automation, and project coordination.
Identify what can be automated and ship it, partnering with Data and Eng where needed.
Cross-functional operating rhythm.
Sit at the seam between Performance Marketing, Influencer, and in-house Creative teams.

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Home office setup allowance
Monthly allowance for wellness
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Parental Leave
Company leave allowances run concurrently with country leave requirements which take precedence.

The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.

This listing is sourced directly from Whatnot's careers page and normalized into a canonical job model.