Four Hands
IT Support Intern
Austin, TX · Intern · Internship
Sponsorship not specified$20k-$25kDetected 26 days ago
AzureAccount ManagementInventory Management
About the role
- 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year.
- We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way.
- Four Hands is where passion meets purpose and where your next chapter begins.
Responsibilities
- Manage IT tickets by troubleshooting basic issues, documenting solutions, and escalating complex problems to the IT team
- Follow established IT processes, suggest workflow improvements, and help create internal and user-facing documentation
- Help create and deploy system images for hardware setups
- Maintain and organize inventory records for IT assets, including computers, peripherals, and software licenses
- Track and document the lifecycle of IT equipment
- Timeless, thoughtful designs with endless possibilities.
Nice to have
- Provide timely follow-ups with end users on open tickets and communicate resolutions to meet service level agreements
- Assist with the offboarding process by deactivating accounts, backing up data, and tracking company assets
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
Compensation
- $20k-$25k
Company info
- Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success.
- We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
- And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done.
Equal opportunity
- Four Hands is an Equal Opportunity Employer.
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This listing is sourced directly from Four Hands's careers page and normalized into a canonical job model.