Creatify AI

Creatify AI

Senior Client Strategy Lead

Mountain View · Senior

Sponsorship not specifiedDetected 7 days ago
A/B TestingHubSpotPerformance MarketingAccount ManagementCustomer SuccessLeadershipCommunication

About the role

  • The real challenge is turning creative into sustained business results.
  • Working alongside our Creative Strategists, you'll help customers understand what's working, what isn't, and what to do next.
  • You'll translate campaign performance into actionable recommendations, help customers adopt new AI capabilities, and ensure every account continues to improve over time.

Responsibilities

  • Build trusted relationships with marketers, media buyers, creative teams, and executive stakeholders.
  • Lead recurring business reviews focused on customer objectives, campaign performance, and future opportunities.
  • Coordinate across Creative Strategy, Product, Engineering, Sales, and Customer Success to ensure every customer receives exceptional support.
  • Partner with Creative Strategists to prioritize new creative testing opportunities.
  • Partner with Sales on renewals, account planning, and expansion opportunities.

Requirements

  • 5+ years of experience in performance marketing, client strategy, account management, consulting, customer success, agency account leadership, or growth marketing.
  • Experience managing enterprise or mid-market customer relationships.
  • Deep hands-on expertise with Meta, TikTok, Google, and other major digital advertising platforms, including campaign management, creative optimization, measurement, attribution, experimentation, and performance analysis.
  • Strong analytical skills with the ability to translate campaign data into clear strategic recommendations.
  • Experience partnering with creative strategists, media buyers, or performance marketing teams.
  • A commercial mindset and a track record of growing customer relationships by consistently delivering measurable value.

Benefits

  • Monitor customer health, adoption, and overall account performance.

Company info

  • About Creatify
  • Creatify is building the world's first end-to-end AI advertising agent-a platform that automates the entire video ad lifecycle, from scripting and avatar-led generation to testing, optimization, and publishing across Meta, TikTok, YouTube, and more.
  • We've surpassed 3 million users across 18,000+ teams.
  • Leading brands-including Applovin, Alibaba, HubSpot, Binance, NewsBreak, and Zumper-use Creatify to produce personalized, high-performing video ads in minutes.
  • We have raised $24M in funding from leading Silicon Valley firms including WndrCo, Kindred Ventures, Millennium New Horizons, NFDG, Comcast Ventures, Creator Ventures, Leadout Capital, Hat Trick Capital, and many more.
  • Check out our latest coverage by Fast Company https://www.fastcompany.com/91344416/jeffrey-katzenberg-bets-big-on-ai-video-ads-with-a-15-5-million-investment-in-creatify, TechCrunch https://techcrunch.com/2025/06/02/former-dreamworks-ceo-jeffrey-katzenberg-co-leads-15-5m-series-a-for-ai-video-ad-platform/, Bloomberg TV https://www.bloomberg.com/news/videos/2025-05-28/jeffrey-katzenberg-says-ai-is-not-the-end-of-hollywood-video, and our recognition as one of IVP Enterprise AI 55 in 2024 https://www.ivp.com/content/the-ivp-enterprise-ai-55-2024/.
  • Based in Mountain View, we are a team of passionate AI researchers, engineers, and advertising veterans.
  • Join us in reinventing the advertising industry with AI.
  • You'll become the strategic partner customers rely on long after the first campaigns launch. Success in this role is measured by customer retention, platform adoption, performance improvement, and account growth.
  • You'll become the strategic partner customers rely on long after the first campaigns launch.
  • Serve as the primary strategic contact for a portfolio of enterprise customers after onboarding.
  • Help customers understand why campaigns succeed or underperform and recommend practical next steps.
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