Pylon Labs

SDR Manager

San Francisco

Sponsorship not specifiedDetected 393 days ago

RESTSalesforceOutbound SalesCustomer SuccessLeadershipMentoring

About the role

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask.
We're backed by a16z, BCV, General Catalyst, and Y Combinator.
We're also featured on the Enterprise Tech 30 List https://www.enterprisetech30.com/.

For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work - investigating, resolving, and acting on every signal across every channel that matters.
You've built or meaningfully shaped an outbound motion before - process, messaging, sequencing - even if you're not building from a blank page here.

This is our first San Francisco based SDR leadership hire.
Recruit, interview, and hire a team of SDRs.
Run 1:1s, call reviews, and pipeline reviews.
Train reps on prospecting, messaging, and objection handling.
You'll be evaluated on how well your reps improve under you, not just on their output.
You're held to your team's outbound pipeline targets - meetings booked, opportunities created, and pipeline generated across the team.
You won't be booking meetings yourself, but you're accountable for the number.
Work closely with AEs on messaging, handoff quality, and feedback loops.

(Bonus) Experience selling or managing a team that sold into support / CS / post-sales personas.

This listing is sourced directly from Pylon Labs's careers page and normalized into a canonical job model.