Think Academy US
School Learning Consultant and Coordinator [Mandarin
San Jose ,CA · Full-time
Sponsorship not specified$20k-$28kDetected 54 days ago
Customer SupportCommunicationCollaboration
About the role
- Greet and consult with walk-in or online parents to understand student needs.
- Present Think Academy programs and recommend appropriate classes or learning paths.
- Follow up with potential families to maximize conversion and ensure a smooth onboarding experience.
Responsibilities
- Support placement tests and trial classes, and guide parents through the enrollment process.
- Maintain a welcoming, organized, and professional front-desk environment.
- Collaborate with marketing and academic teams to ensure consistent service and smooth workflow.
Requirements
- Bilingual in English and Mandarin required.
- School Advisor and Coordinator [Mandarin Required ]
- education, communication, or customer service background a plus.
- Organized and detail-minded, able to multitask in a fast-paced environment.
- Passionate about education and providing great parent and student experiences.
- Why Join Think Academy
- Meaningful work that impacts students' academic growth.
- Supportive, collaborative, and growth-oriented team environment.
- Career development opportunities in education operations and management.
Nice to have
- Bachelor's degree preferred
- Experienced in sale is preferred
Skills
- Excellent interpersonal and communication skills - friendly, patient, and solution-oriented.
Compensation
- $20-$28/hour + performance-based incentives, targeted $50K-$74K/year
- About the Role
- The School Advisor and Coordinator is a front desk and administrative role that serves as the first point of contact for families at Think Academy.
- You will play a key role in conducting placement evaluations, recommending appropriate classes, and ensuring a smooth and positive experience for both new and existing families.
- Enrollment & Consultation
- Greet and consult with walk-in or online parents to understand student needs.
Benefits
- This position focuses on student assessment, parent consultation, and enrollment support, helping families identify the most suitable learning path based on each student's academic needs.
- Bachelor's degree preferred; education, communication, or customer service background a plus.
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This listing is sourced directly from Think Academy US's careers page and normalized into a canonical job model.