ICF

ICF

Associate ServiceNow Developer (Secret Clearance

Reston, VA · Contract

No sponsorship$67k-$139kDetected 6 days ago
Data StructuresCybersecurityVPNCommunicationCollaborationProblem Solving

About the role

  • This role is contingent upon a contract award.
  • As an Associate ServiceNow Developer you play a pivotal role in successfully deploying ServiceNow solutions for our clients.
  • Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.

Responsibilities

  • Work closely with Solutions Architects and Business Analysts to understand the business outcomes and functional requirements and how they align with ServiceNow solution designs.
  • Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements, and meet industry best practices.
  • Support end-user training to ensure a smooth adoption of the implemented solution.
  • Support change management efforts by assisting senior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly.
  • Collaborate with support teams to provide timely resolution to incidents and problems.
  • Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform.

Requirements

  • Must have an active Secret Security Clearance

Nice to have

  • In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
  • Familiarity with ITIL processes and IT Service Management (ITSM) principles
  • Strong technical skills, including scripting, workflow configuration, and business rule development
  • Detail-oriented tendencies with excellent problem-solving and analytical abilities
  • The a bility to work effectively in a team-oriented, collaborative environment
  • Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally

Compensation

  • $67,355.00 - $138,549.00

Visa & Work Authorization

  • Must reside in the United States, be authorized to work in the United States, and perform all work within the United States.
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