Actpowerservices

Actpowerservices

Training & Onboarding Specialist

Raleigh

Sponsorship not specifiedDetected 15 hours ago
Project ManagementCommunicationProblem SolvingMicrosoft OfficeSCADA

About the role

  • The Onboarding and Training Specialist will be responsible for the development, coordination, and delivery of training programs for ACT Remote Control Center (ARCC) Operators and Engineers.

Responsibilities

  • Support new site onboarding by coordinating with internal teams and external stakeholders to ensure readiness of systems, documentation, and personnel
  • Create and update training materials including manuals, standard operating procedures (SOPs), quick reference guides, and LMS content
  • Develop, maintain, and deliver comprehensive training programs for ARCC Operators and Engineers, covering operational procedures, SCADA systems, DAS platforms, electrical technical knowledge and relevant internal processes
  • Track and maintain training records for all ARCC Operators and Engineers, ensuring compliance with training requirements and certifications
  • Excellent organizational and project management skills, with the ability to manage multiple onboarding and training initiatives simultaneously
  • As an independent service provider for solar and storage technologies, we avoid conflicts of interest and maintain a complete focus on our clients' needs.
  • We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value.
  • This role will also support onboarding activities for new sites, ensuring seamless integration into ACT's operational standards and procedures.

Requirements

  • Excellent verbal and written communication skills, with the ability to present technical information clearly to both technical and non-technical audiences

Nice to have

  • Proficient with Microsoft Office Suite and related software

Benefits

  • Our vision is to reshape the industry's benchmark for renewable operations and create the next generation of O&M provider.

This listing is sourced directly from Actpowerservices's careers page and normalized into a canonical job model.