SuperCare Health

Respiratory Supervisor (TeleCare)

City of Industry, CA · Contract

Sponsorship not specified$36k-$57kDetected 112 days ago

iOSAndroidExcelCustomer SupportLeadershipCommunicationProblem SolvingMentoringMicrosoft Office

About the role

At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population.
Matching passion with careers, here hard work has never been so satisfying.
Essential Duties: The Respiratory Supervisor is responsible for the general operation and leadership of all Chronic Care Programs managed under the TeleCare team.

Responsibilities

Day to day supervision of TCT RT, Care Coaches, Sleep Coaches, and related outsourced entities Manage the processes and operation for all care management software, such as conducting training, providing necessary support, and help create clinical pathways and workflows related to implementation of care management software.
Trains and supports staff as necessary, work collaboratively with the Clinical Operations Manager and Director of Respiratory Services to recruit, interview, and hire appropriate candidates for the TeleCare team.
Performs team member weekly reviews as well as monthly team meetings.
Reviews all information for accuracy and completeness in regards to the enrollment of patients into all Chronic Care Programs and maintains program information on all patients with in the electronic documentation system and additional data base.
Maintains equipment logs, and inventory.
Schedules Interdisciplinary Care Team meetings, acts as a conduit to all members of the TCT, supports marketing department, and attend offsite trainings.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Creates and revises policies and procedures as needed.

Requirements

Three (3) years' experience of customer service or transaction processing in a Managed Care setting required.
Working knowledge of MS Office including Word, Excel, and Access with proficient typing skills.
Valid RCP License Valid RRT CA License High School diploma required.

Skills

In possession of excellent communication skills and be professional when dealing with all aspects of the programs.

Compensation

$36.00- $56.70 hourly with a typical starting pay between $40.00 - $42.00 hourly

Benefits

Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.

Company info

SuperCare Health (SCH) is the foremost post-acute, in-home respiratory care provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years.
Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients.
In addition to our well-established respiratory care division, we are proud to announce the launch of our Diabetes division, further expanding our comprehensive healthcare services.
Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide.
reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us!
Company Website https://supercarehealth.com/ Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn https://www.linkedin.com/company/273667/admin/ Twitter https://twitter.com/SuperCareHealth Facebook https://www.facebook.com/SuperCareHealth/ Instagram https://www.instagram.com/supercarehealth/
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise.
"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity?

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This listing is sourced directly from SuperCare Health's careers page and normalized into a canonical job model.