Kong
Product Manager, Billing (Senior Staff)
New York, United States · Staff+
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About the role
- If you don't think you meet all of the criteria below but are still interested in the job, please apply.
- You will work hand-in-hand with Product Growth, Pricing & Packaging, Finance, GTM, Sales, and Engineering.
- The Billing, Provisioning, and Fulfillment program has historically been manual and relationship-driven.
Responsibilities
- Unified Entitlements: Build the entitlements model that determines what every customer can access within Konnect.
- This includes migrating off our current metering and billing system onto a target stack that supports the new pricing and packaging framework.
- Can reason about the moving parts of a billing stack well enough to co-design the architecture with your engineering partner.
- Have built or scaled consumption-based monetization and understand the tradeoffs between simplicity, accuracy, and customer trust when metering drives the invoice.
- Pull your own numbers when you need them (SQL, Snowflake, Hex, or equivalent) and use data to set priorities rather than to decorate decisions already made.
- Hold billing surfaces (plan pages, checkouts, invoices, usage dashboards) to the same design standard as the rest of the product.
- Experience leading an end-to-end pricing transformation or building a billing system from scratch.
- Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI.
- Trusted by the Fortune 500® and AI-native startups alike, Kong's unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud.
- That means plan and entitlement design, the usage metering pipeline, self-serve checkout and subscription lifecycle, customer organization and billing admin experiences, enterprise billing workflows (CPQ sync, custom contracts), and cloud marketplace billing.
Skills
- For more information, visit www.konghq.com http://www.konghq.com.
Benefits
- Platform Vision: Set a multi-year direction for how Konnect prices, meters, entitles, and invoices.
- Outcomes & Measurement: Define the health metrics for the domain, including net revenue retention, billing-driven churn, invoice dispute rate, collections aging, and billing support ticket load.
- Independently define and execute the long-term vision to bring billing, fulfillment, and provisioning to best-in-class for the company's success.
Company info
- Are you ready to unlock intelligence?
- Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
- Kong is building the future of AI connectivity, empowering developers to connect, secure, and scale their applications with speed and intelligence.
- We are hiring a Product Manager,
- Billing to lead the product and systems work behind how Konnect makes money:
- entitlements, metering, checkout, invoicing, provisioning, and the enterprise and marketplace motions that surround them.
- Metering & Usage Visibility: Run the event pipeline, aggregation layer, and reporting experiences that show customers what they consumed and what they are being charged. Hold a financial-grade bar on accuracy, auditability, and reconcilability.
- Checkout & Subscription Lifecycle: Own how customers self-serve onto a plan, change plans, renew, lapse, and recover.
- That covers plan discovery, checkout, the underlying payments integration, subscription state, retries and dunning, and the admin surfaces where customers manage their own billing.
- the systems that translate what Sales sells and what customers use into what ends up on an invoice.
This listing is sourced directly from Kong's careers page and normalized into a canonical job model.