Us Finning

Us Finning

Mining Technology Implementation Specialist-3

Fort McMurray, AB, CA

Sponsorship not specifiedDetected 12 days ago
Project ManagementExcelCustomer SupportLeadershipCommunicationProblem SolvingCritical ThinkingTime ManagementMentoringOrganizational SkillsMicrosoft Office

About the role

  • In addition, this role will plan and schedule, as well as track progress to successful delivery on implementation timelines.
  • This individual will work closely with our Project Managers, Technology Technicians, Technology Specialists, and customers to ensure completion of the planned work.

Responsibilities

  • Manage projects to help develop customer requirements and develop customer processes to work efficiently with the systems.
  • Maintain a pro-active approach to all aspects of operational and personal safety.
  • Interact with Implementation Project Managers, Technology Sales individuals, and technology technicians to help define and implement MineStar® and Caterpillar technology systems.
  • Customer Interaction/Technology Support 30%
  • Customer technical support for both Minestar® and Caterpillar suite of products.
  • Provide implementation support and recommendations for both Minestar® and Caterpillar suite of products.

Requirements

  • Support the site Technology Product Specialists and Autonomous Truck Engineers as required.

Skills

  • may also include Finning technologies under the CUBIQ family of services.

Benefits

  • Communicating a vision, setting priorities, developing and executing plans that achieve the desired outcome for Finning.

Company info

  • Finning Canada
  • Number of Openings:
  • Worker Type:
  • Position Overview:
  • Reporting to the Technology Support Manager, the Technology Specialist II will provide expertise and ongoing technical support to assist the support and operations teams and customers on the installation and operation of Caterpillar® Mining and Construction software and hardware technologies.
  • The primary function of the Technology Support Specialist II is to provide ongoing technical support to end-users and customers, as well as mentoring coworkers on the use and operation of Mining software and hardware technologies.
  • Using a combination of expertise and coordination with Finning and Caterpillar®, the successful candidate will provide troubleshooting and implementation support of the software and hardware for Cat® Technologies including, but not limited to: Command, Health, Fleet, Terrain, Site Aware, DSS, and Trimble Heavy Civil technologies that is currently used at the customers mining and construction operations.
  • This role will be primarily based out of our Head Office branch in Edmonton, Alberta on a hybrid work schedule with requirements to be dispatched to our sites across Western Canada (Saskatchewan, Alberta, British Columbia and the Northwest Territories).
  • Shift work and on- call schedule may be required and travel to site at 50% or more of working hours may be required as projects schedule dictates.
  • Job Description:
  • Project Management and Execution 45%
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