My Chaptercom

My Chaptercom

Guest Service Sales Specialist

Brookfield, Wisconsin · Full-time

Sponsorship not specifiedDetected 6 days ago
SalesLeadershipCommunicationAdaptability

About the role

  • Be the First Smile They See - and the Lasting Impression They Remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our new Brookfield location.
  • In this dynamic, full-time role, you'll be the heartbeat of the guest experience-setting the tone from the moment someone walks through the door.
  • More than a receptionist, you're a relationship builder, confidence booster, and trusted guide throughout the guest journey.

Responsibilities

  • Create memorable experiences that foster loyalty and referrals
  • Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
  • Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
  • Maintain a clean, organized, and guest-ready studio environment

Requirements

  • At least 2 years of sales experience in a fast-paced, guest-focused environment
  • High school diploma or equivalent required

Nice to have

  • A supportive, people-first culture focused on delivering confidence through personalized care
  • Ongoing training and professional development
  • A modern, uplifting studio environment with a tight-knit, collaborative team
  • Employee discounts on services and retail products
  • Opportunities for growth and leadership across our expanding studio network
  • Starting at $18+/hour (based on experience) plus eligibility to participate in our monthly incentive program
  • Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility to participate in our monthly incentive program

Benefits

  • Support guests through product education, service recommendations, rebooking, and financing options

This listing is sourced directly from My Chaptercom's careers page and normalized into a canonical job model.