My Chaptercom
Guest Service Sales Specialist
Brookfield, Wisconsin · Full-time
Sponsorship not specifiedDetected 6 days ago
SalesLeadershipCommunicationAdaptability
About the role
- Be the First Smile They See - and the Lasting Impression They Remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our new Brookfield location.
- In this dynamic, full-time role, you'll be the heartbeat of the guest experience-setting the tone from the moment someone walks through the door.
- More than a receptionist, you're a relationship builder, confidence booster, and trusted guide throughout the guest journey.
Responsibilities
- Create memorable experiences that foster loyalty and referrals
- Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
- Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
- Maintain a clean, organized, and guest-ready studio environment
Requirements
- At least 2 years of sales experience in a fast-paced, guest-focused environment
- High school diploma or equivalent required
Nice to have
- A supportive, people-first culture focused on delivering confidence through personalized care
- Ongoing training and professional development
- A modern, uplifting studio environment with a tight-knit, collaborative team
- Employee discounts on services and retail products
- Opportunities for growth and leadership across our expanding studio network
- Starting at $18+/hour (based on experience) plus eligibility to participate in our monthly incentive program
- Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility to participate in our monthly incentive program
Benefits
- Support guests through product education, service recommendations, rebooking, and financing options
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